Daniele Corsi Email & Phone Number | Industrial Market- Working with Pre sales with price proposal preparation using SDM tool and post sales with Contract audit for US customers, Billings, disputes, problem resolution supporting the executive team. Experience in projects, great living in Agile methodology and continuous improvement.working exclusive with assigned accounts with contract audit and registration, order, billing, basic contract/agreement preparation, hourly service invoicing, customer master record, and end-to end transactions, responsible for maintaining client relationships by supporting the fulfillment process, taking ownership of problem resolution, accurately handling processing/transaction requirements, applying effective research techniques and promoting client satisfaction and sales productivity. Also performing the job of Agile Champion where responsibilities include planning, training, measurement of all activities. Monitor and evaluate trends and root causes, business performance, and business controls to promote client satisfaction and achieve operational results. Accounts supported: AVIS BUDGET GROUP INC & HARTFORD FIRE INSURANCE. Gerenciamento de contas - Auditoria de Contratos US recebidos dos Project Executive’s, referente a prestacoes de servico IBM, conferencia de documentacao, aprovacoes e valores. Monitoramento de conta - Cricao de faturas para o cliente, resolucao de problemas e duvidas do cliente , suporte a duvidas em geral sobre as contas.Atividades: Monitoria/Aprovacao dos pedidos de compra para Unilever Latin America. Acesso a ferramenta SAP para consulta de fornecedores. Participacao de reunioes quinzenais com os Country Leaders. Realizacao de relatorios para controle gerencial e do cliente. Reunioes e visitas ao cliente externo. Supporte operacional ao time em Bangalore – India. Desenvolvimento de projetos e planos de acao para melhoria dos processos e satisfacao do Cliente. Treinamentos – Confeccao de materiais, e execucao de treinamentos presenciais e via Conference Call (Latin America) Controle de acessos – Permissao de acessos, implementacao de novos sistemas, controes de ferramentas.Atividades: Execucao de tarefas relacionadas ao servico Administrativo Escolar, tal como: organizacao de eventos, passeios e estudos do meio, horario das materias pertinentes ao semestre letivo. Realizacao da matricula de alunos bem como organizacao de documentos relacionados a tal. Fechamento do ano letivo. Atendimento ao publico: pais de alunos, professores e estudantes.

Daniele Corsi

Industrial Market- Working with Pre sales with price proposal preparation using SDM tool and post sa...
Campinas, Campinas, Brazil

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Daniele Corsi’s Email dcorsi@ibm.com

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Daniele Corsi’s Location Campinas, Campinas, Brazil

Daniele Corsi’s Current Industry IBM

Daniele Corsi’s Prior Industry Prefeitura Municipal de Campinas

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Work Experience

IBM

Bilingual Customer Service Representative

2019-01-01 00:00:00 - Present

Prefeitura Municipal de Campinas

Assistente Administrativo

2010-08-01 00:00:00 - 2011-02-01 00:00:00

Skills

No Skills Available

Languages

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FAQ About Daniele Corsi

Daniele Corsi is located at
Campinas, Campinas, Brazil

Daniele Corsi is a Industrial Market- Working with Pre sales with price proposal preparation using SDM tool and post sales with Contract audit for US customers, Billings, disputes, problem resolution supporting the executive team. Experience in projects, great living in Agile methodology and continuous improvement.working exclusive with assigned accounts with contract audit and registration, order, billing, basic contract/agreement preparation, hourly service invoicing, customer master record, and end-to end transactions, responsible for maintaining client relationships by supporting the fulfillment process, taking ownership of problem resolution, accurately handling processing/transaction requirements, applying effective research techniques and promoting client satisfaction and sales productivity. Also performing the job of Agile Champion where responsibilities include planning, training, measurement of all activities. Monitor and evaluate trends and root causes, business performance, and business controls to promote client satisfaction and achieve operational results. Accounts supported: AVIS BUDGET GROUP INC & HARTFORD FIRE INSURANCE. Gerenciamento de contas - Auditoria de Contratos US recebidos dos Project Executive’s, referente a prestacoes de servico IBM, conferencia de documentacao, aprovacoes e valores. Monitoramento de conta - Cricao de faturas para o cliente, resolucao de problemas e duvidas do cliente , suporte a duvidas em geral sobre as contas.Atividades: Monitoria/Aprovacao dos pedidos de compra para Unilever Latin America. Acesso a ferramenta SAP para consulta de fornecedores. Participacao de reunioes quinzenais com os Country Leaders. Realizacao de relatorios para controle gerencial e do cliente. Reunioes e visitas ao cliente externo. Supporte operacional ao time em Bangalore – India. Desenvolvimento de projetos e planos de acao para melhoria dos processos e satisfacao do Cliente. Treinamentos – Confeccao de materiais, e execucao de treinamentos presenciais e via Conference Call (Latin America) Controle de acessos – Permissao de acessos, implementacao de novos sistemas, controes de ferramentas.Atividades: Execucao de tarefas relacionadas ao servico Administrativo Escolar, tal como: organizacao de eventos, passeios e estudos do meio, horario das materias pertinentes ao semestre letivo. Realizacao da matricula de alunos bem como organizacao de documentos relacionados a tal. Fechamento do ano letivo. Atendimento ao publico: pais de alunos, professores e estudantes.