Daniel Ziv

Daniel Ziv

Vice President, AI and Analytics, GTM Strategy
Golden, Colorado, United States

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Work Experience

Verint

Vice President, Experience Management and Analytics, GTM Strategy

2023-06-01 - Present

mPrest Technologies

Vice President Marketing

2000-03-01 - 2002-06-01

Ziv Consulting and Training

Senior Partner

1996-01-01 - 2000-02-01

IDF

Electrical Engineer - Project Manager

1990-09-01 - 1995-10-01

Skills

technology software information technology customer engagement optimization customer analytics engagement management workforce optimization contact center branch & backoffice operations video situation intelligence artificial intelligence chatbots automation compliance call center workforce engagement voice of the customer fraud intelligent selfservice boundless customer engagement engagement capacity cap customer capacity gap

Languages

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