Dan Norrena Email & Phone Number | HIGHLIGHTS AND QUALIFICATIONS • Provided exceptional customer service for greater than 38 years in the Electrical Transmission and Distribution Industries • Qualified Transmission and Distribution System’s Operator • Attained NERC Certification as System Operator / Reliability • Heavily involved in merger of large municipal utilities into 2nd largest utility in Ontario • Network Management Officer, Customer & Operating Support / Operating Effectiveness • Developed particular strengths in analysis, risk assessment, problem solving, initiation and strong follow-through skills in carrying out organizational goals • Attained invaluable knowledge and experience in the integrated Transmission, Distribution and Generation systems with an emphasis on system security, customer sensitivities, economics and safety • Managed / Supervised both Transmission and Distribution operators • Assisted in training of GTAA generator operators with my Distribution Operators • Responsible for Sector 2 (southwestern Ontario) / training of all transmission operators • Created documentation defining the responsibilities between the Hydro One and multiple transmission and distribution connected customers for the control room • Hydro One Single point of contact for one quarter of Ontario’s transmission customers • Provided ongoing assistance and support to internal and external customers as required • Provided customer specific summary reports detailing post-operational events, including Customer Briefs and Power Quality Investigations • Inter-departmental training of fellow Supervisors with regards to interaction between other departments and control room • Hire, train and mentor new staff

Dan Norrena

HIGHLIGHTS AND QUALIFICATIONS • Provided exceptional customer service for greater than 38 years in...
Port Dover, Ontario, Canada

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Dan Norrena’s Email dnorrena@enersource.com

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Dan Norrena’s Location Port Dover, Ontario, Canada

Dan Norrena’s Current Industry Norcan Energy Solutions

Dan Norrena’s Prior Industry Alectra Utilities Enersource | Burlington Hydro | Hydro One

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Work Experience

Norcan Energy Solutions

Owner

2020-08-01T00:00:00.000Z - Present

Alectra Utilities Enersource

Control Room Supervisor

2014-12-01T00:00:00.000Z - 2020-07-01T00:00:00.000Z

Burlington Hydro

Electrical Operator Supervisor

2014-03-01T00:00:00.000Z - 2014-09-01T00:00:00.000Z

Hydro One

Network Management Officer (Customer & Operating Support)

2010-03-01T00:00:00.000Z - 2014-03-01T00:00:00.000Z

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FAQ About Dan Norrena

Dan Norrena is located at
Port Dover, Ontario, Canada

Dan Norrena is a HIGHLIGHTS AND QUALIFICATIONS • Provided exceptional customer service for greater than 38 years in the Electrical Transmission and Distribution Industries • Qualified Transmission and Distribution System’s Operator • Attained NERC Certification as System Operator / Reliability • Heavily involved in merger of large municipal utilities into 2nd largest utility in Ontario • Network Management Officer, Customer & Operating Support / Operating Effectiveness • Developed particular strengths in analysis, risk assessment, problem solving, initiation and strong follow-through skills in carrying out organizational goals • Attained invaluable knowledge and experience in the integrated Transmission, Distribution and Generation systems with an emphasis on system security, customer sensitivities, economics and safety • Managed / Supervised both Transmission and Distribution operators • Assisted in training of GTAA generator operators with my Distribution Operators • Responsible for Sector 2 (southwestern Ontario) / training of all transmission operators • Created documentation defining the responsibilities between the Hydro One and multiple transmission and distribution connected customers for the control room • Hydro One Single point of contact for one quarter of Ontario’s transmission customers • Provided ongoing assistance and support to internal and external customers as required • Provided customer specific summary reports detailing post-operational events, including Customer Briefs and Power Quality Investigations • Inter-departmental training of fellow Supervisors with regards to interaction between other departments and control room • Hire, train and mentor new staff