Dan Burke Email & Phone Number | Day-of-Job Business Class Technician Support - Responsible for helping technicians resolve problems including: troubleshooting IP routing, provisioning phone lines, verifying video rates, scheduling work orders, verifying levels, and correcting codes for all services. Tools used include: Scout Monitor, IP Control, IPAT, Watchtower, CSG, MultiPing, Telnet, Stars, NPS, BACC, BTS, IMS, UMS, TPP, Grand Slam, Order Path, Workbench, Workforce, Cafe, AHA, Z-Port, Nuestar, and Remedy. By utilizing all these tools on a daily basis, I am able to successfully correct any technical problems our technicians experience.Team Leader of Cumulative Leakage Index (CLI) Department – (2007–2012) Primary field instructor responsible for training new FCC leakage technicians and certifying cable proficiencies. Responsible for repairing damaged network distribution coaxial plant and repairing faulty subscriber cables. Utilized Scout Flux, Path Tracks and Watchtower to maintain network. Worked closely with CT4 and CT5 network technicians. Proficient in reading cable plant maps. Accountable for completing all paperwork to meet FCC requirements. Professionally capable of installing, servicing, and repairing home and business networks, high-speed internet, digital voice, and video services.

Dan Burke

Day-of-Job Business Class Technician Support - Responsible for helping technicians resolve problems...
Denver, Denver, United States

*50 free lookup(s) per month.

Dan Burke’s Phone Numbers

Get DAN’s Phone Number (For Free)

Social Media

Dan Burke’s Location Denver, Denver, United States

Dan Burke’s Current Industry Comcast Business

Dan Burke’s Prior Industry Comcast Cable

Find accurate emails & phone numbers for over 700M professionals.

Comm Ops 3, Business DOJ

2013-12-01 00:00:00 - Present

Field Service Technician

1995-09-01 00:00:00 - 2013-12-01 00:00:00

No Skills Available

No Languages Available

Dan Burke is a Day-of-Job Business Class Technician Support - Responsible for helping technicians resolve problems including: troubleshooting IP routing, provisioning phone lines, verifying video rates, scheduling work orders, verifying levels, and correcting codes for all services. Tools used include: Scout Monitor, IP Control, IPAT, Watchtower, CSG, MultiPing, Telnet, Stars, NPS, BACC, BTS, IMS, UMS, TPP, Grand Slam, Order Path, Workbench, Workforce, Cafe, AHA, Z-Port, Nuestar, and Remedy. By utilizing all these tools on a daily basis, I am able to successfully correct any technical problems our technicians experience.Team Leader of Cumulative Leakage Index (CLI) Department – (2007–2012) Primary field instructor responsible for training new FCC leakage technicians and certifying cable proficiencies. Responsible for repairing damaged network distribution coaxial plant and repairing faulty subscriber cables. Utilized Scout Flux, Path Tracks and Watchtower to maintain network. Worked closely with CT4 and CT5 network technicians. Proficient in reading cable plant maps. Accountable for completing all paperwork to meet FCC requirements. Professionally capable of installing, servicing, and repairing home and business networks, high-speed internet, digital voice, and video services.