Cynthia Ward Email & Phone Number | With over 14 years of experience in customer service, I am a travel and hospitality expert who is passionate about providing pleasant, prompt, and efficient service to customers. I worked as a customer service agent at Southwest Airlines, where I cross-trained in different roles and responsibilities, such as ticketing, gate operations, and baggage claims. I have extensive knowledge and skills in using various software applications, such as Amadeus, Sabre, and Apollo, to assist customers with their reservations, changes, upgrades, and inquiries. I also have a background in insurance products and enrollment, having worked as a customer service senior associate at Cigna Group for four years. I am proficient in communication, problem-solving, and decision-making, and I always comply with HIPAA regulations and guidelines. I am looking for opportunities to grow my knowledge and skills within the field of customer engagement.

Cynthia Ward

With over 14 years of experience in customer service, I am a travel and hospitality expert who is pa...
Pottsboro, Texas, United States

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Cynthia Ward’s Location Pottsboro, Texas, United States

Cynthia Ward’s Current Industry Southwest Airlines

Cynthia Ward’s Prior Industry Cigna Insurance Services | National Car Rental | Avis Budget | United Airlines

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Customer Service Agent

2015-04-01 00:00:00 - Present

Customer Service Sr. Associate

2008-10-01 00:00:00 - 2013-01-01 00:00:00

Customer Service

2007-02-01 00:00:00 - 2008-06-01 00:00:00

Customer Service

2003-01-01 00:00:00 - 2006-01-01 00:00:00

Customer Service

1999-01-01 00:00:00 - 2001-06-01 00:00:00

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Cynthia Ward is a With over 14 years of experience in customer service, I am a travel and hospitality expert who is passionate about providing pleasant, prompt, and efficient service to customers. I worked as a customer service agent at Southwest Airlines, where I cross-trained in different roles and responsibilities, such as ticketing, gate operations, and baggage claims. I have extensive knowledge and skills in using various software applications, such as Amadeus, Sabre, and Apollo, to assist customers with their reservations, changes, upgrades, and inquiries. I also have a background in insurance products and enrollment, having worked as a customer service senior associate at Cigna Group for four years. I am proficient in communication, problem-solving, and decision-making, and I always comply with HIPAA regulations and guidelines. I am looking for opportunities to grow my knowledge and skills within the field of customer engagement.

Cynthia Ward has prior
experience in the following industries:
Cigna Insurance Services | National Car Rental | Avis Budget | United Airlines

Cynthia Ward has the following professional experience:
Southwest Airlines | Cigna Insurance Services | National Car Rental | Avis Budget | United Airlines