Crystal Jackson Email & Phone Number | With over 16 years of experience in the hospitality industry, I am a passionate and ethical leader who strives to deliver exceptional customer satisfaction and retention. As the Director of Marketing at Churchill Downs Incorporated, I oversee the development and implementation of marketing strategies for one of the most iconic brands in sports and entertainment at two NKY locations, Turfway & Newport Racing and Gaming. I work with a talented and diverse team of professionals to create and execute innovative campaigns that attract and engage new and existing customers across multiple channels and platforms. I also partner with senior management and stakeholders to align marketing objectives with the company's vision and mission. Previously,I held roles in Player Development, where I honed my skills in hospitality, resorts, and customer service. I am committed to fostering a culture of integrity, inclusion, and excellence at Churchill Downs and beyond.

Crystal Jackson

With over 16 years of experience in the hospitality industry, I am a passionate and ethical leader w...
Cincinnati, Cincinnati, United States

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Crystal Jackson’s Email cjackson@turfway.com

Crystal Jackson’s Phone Numbers

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Crystal Jackson’s Location Cincinnati, Cincinnati, United States

Crystal Jackson’s Current Industry Churchill Downs

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Director of Marketing

2023-08-01 00:00:00 - Present

Executive Casino Host

2021-04-01 00:00:00 - 2022-07-01 00:00:00

Training Manager

2021-01-01 00:00:00 - 2021-04-01 00:00:00

Executive Casino Host

2019-09-01 00:00:00 - 2020-11-01 00:00:00

Player Development Supervisor

2017-10-01 00:00:00 - 2019-05-01 00:00:00

Executive Casino Host

2014-03-01 00:00:00 - 2019-05-01 00:00:00

Casino Host

2012-12-01 00:00:00 - 2014-03-01 00:00:00

Hotel Supervisor

2011-11-01 00:00:00 - 2012-10-01 00:00:00

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Crystal Jackson is a With over 16 years of experience in the hospitality industry, I am a passionate and ethical leader who strives to deliver exceptional customer satisfaction and retention. As the Director of Marketing at Churchill Downs Incorporated, I oversee the development and implementation of marketing strategies for one of the most iconic brands in sports and entertainment at two NKY locations, Turfway & Newport Racing and Gaming. I work with a talented and diverse team of professionals to create and execute innovative campaigns that attract and engage new and existing customers across multiple channels and platforms. I also partner with senior management and stakeholders to align marketing objectives with the company's vision and mission. Previously,I held roles in Player Development, where I honed my skills in hospitality, resorts, and customer service. I am committed to fostering a culture of integrity, inclusion, and excellence at Churchill Downs and beyond.

Crystal Jackson has prior
experience in the following industries:
Hard Rock Cincinnati | Crothall Healthcare | Hollywood Casino Lawrenceburg | Pinnacle Entertainment | Belterra Park Gaming | Belterra Casino Resort | Rising Star Casino

Crystal Jackson has the following professional experience:
Churchill Downs | Hard Rock Cincinnati | Crothall Healthcare | Hollywood Casino Lawrenceburg | Pinnacle Entertainment | Belterra Park Gaming | Belterra Casino Resort | Rising Star Casino