Craig Taylor Email & Phone Number | 👋 Hi I’m Craig - I’ve been working in the field of Customer Success since 2015 and prior to that, within the Learning and Development sector since the early 90s, developing strategies and practices that enable my customers to have a demonstrable impact on their businesses. 🚀 I'm passionate about enabling our customers to meet & exceed their business objectives by establishing meaningful strategic relationships to help better how they define 'success' and 'value' and then partner with them to deliver it. 👥 Given my background it's probably not surprising to discover that I share strategies and practice around Customer Success and Learning and Development but I also have a very successful YouTube channel that looks at how people can make the most of their time in the great outdoors, so some of that content also finds its way into my feed. 🙌 As you can see from my LinkedIn recommendations further down this screen I am proud to say that many colleagues and clients rate my thought leadership and practical abilities as both a Customer Success and Learning and Development professional. Specialties: Customer Success Manager, Customer Success, Customer Value Led Growth, KPIs, Success Outcomes

Craig Taylor

👋 Hi I’m Craig - I’ve been working in the field of Customer Success since 2015 and prior to that, w...
Abergele, Wales, United Kingdom

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Craig Taylor’s Email craig.taylor@ht2.co.uk

Craig Taylor’s Phone Numbers

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Craig Taylor’s Location Abergele, Wales, United Kingdom

Craig Taylor’s Current Industry Simple Poll

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Work Experience

Simple Poll

Head of Customer Success

2024-05-01 00:00:00 - Present

Worktripp

Fractional Head of Customer Success

2024-01-01 00:00:00 - 2024-03-01 00:00:00

Skillcast

Head of Customer Success / Lead (redundancy)

2022-09-01 00:00:00 - 2023-10-01 00:00:00

Thrive

Senior Customer Success Manager (redundancy)

2022-02-01 00:00:00 - 2022-09-01 00:00:00

Fuse Universal

Client Success Consultant - Manager

2021-02-01 00:00:00 - 2022-02-01 00:00:00

Ht2 Labs

Head of Customer Success

2015-07-01 00:00:00 - 2021-02-01 00:00:00

Sumitomo Mitsui Banking

Learning & Development Manager - EMEA

2013-10-01 00:00:00 - 2015-07-01 00:00:00

Bupa International

Learning Technologies Manager (redundancy)

2012-09-01 00:00:00 - 2013-07-01 00:00:00

Epic Performance Improvement

Learning Solutions Consultant

2011-10-01 00:00:00 - 2012-09-01 00:00:00

Urenco

Learning Technologist

2007-10-01 00:00:00 - 2011-10-01 00:00:00

Benchmark Training

Learning & Development Consultant

2006-07-01 00:00:00 - 2007-10-01 00:00:00

British Army

Training Department Manager, Ministry of Defence

1990-10-01 00:00:00 - 2006-08-01 00:00:00

Skills

No Skills Available

Languages

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FAQ About Craig Taylor

Craig Taylor is located at
Abergele, Wales, United Kingdom

Craig Taylor is a 👋 Hi I’m Craig - I’ve been working in the field of Customer Success since 2015 and prior to that, within the Learning and Development sector since the early 90s, developing strategies and practices that enable my customers to have a demonstrable impact on their businesses. 🚀 I'm passionate about enabling our customers to meet & exceed their business objectives by establishing meaningful strategic relationships to help better how they define 'success' and 'value' and then partner with them to deliver it. 👥 Given my background it's probably not surprising to discover that I share strategies and practice around Customer Success and Learning and Development but I also have a very successful YouTube channel that looks at how people can make the most of their time in the great outdoors, so some of that content also finds its way into my feed. 🙌 As you can see from my LinkedIn recommendations further down this screen I am proud to say that many colleagues and clients rate my thought leadership and practical abilities as both a Customer Success and Learning and Development professional. Specialties: Customer Success Manager, Customer Success, Customer Value Led Growth, KPIs, Success Outcomes

Craig Taylor currently works in the Simple Poll |

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Craig Taylor has prior
experience in the following industries:
Worktripp | Skillcast | Thrive | Fuse Universal | Ht2 Labs | Sumitomo Mitsui Banking | Bupa International | Epic Performance Improvement | Urenco | Benchmark Training | British Army

Craig Taylor has the following professional experience:
Simple Poll | Worktripp | Skillcast | Thrive | Fuse Universal | Ht2 Labs | Sumitomo Mitsui Banking | Bupa International | Epic Performance Improvement | Urenco | Benchmark Training | British Army