Craig Shalvey Email & Phone Number | With over six years of experience in operations and customer relations, I am a passionate Operations Program Manager at Stripe, a leading online payment platform. I am part of the Executive Customer Relations team, which handles the most challenging and complex user issues and escalations, and ensures swift and satisfactory resolutions for both users and Stripe executives. In this high-impact role, I leverage my skills in data-driven decision making, root cause analysis, cross-functional collaboration, and product influence to identify and rectify the underlying causes of user problems, and to enhance the overall user experience on the Stripe platform. I also contribute to building and shaping this team and its processes from the ground up, fostering relationships with partner teams and driving accountability for the completion of remediations. Additionally, I represent the LGBT community within Stripe, and engage in various initiatives to promote diversity, inclusion, and outreach.

Craig Shalvey

With over six years of experience in operations and customer relations, I am a passionate Operations...
Dublin, Dublin, Ireland

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Craig Shalvey’s Location Dublin, Dublin, Ireland

Craig Shalvey’s Current Industry Stripe

Craig Shalvey’s Prior Industry Flirt Fmcollege Campus Radio | Shopify | Dixons Carphone | Carphone Warehouse | Bernard Dervan

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Program Manager

2023-07-01 00:00:00 - Present

Radio Presenter

2012-10-01 00:00:00 - 2021-05-01 00:00:00

Social Media Support Specialist

2018-11-01 00:00:00 - 2021-05-01 00:00:00

Senior Sales Consultant

2016-02-01 00:00:00 - 2017-06-01 00:00:00

Sales Consultant

2014-05-01 00:00:00 - 2017-06-01 00:00:00

Sales Assistant

2012-07-01 00:00:00 - 2013-05-01 00:00:00

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Craig Shalvey is a With over six years of experience in operations and customer relations, I am a passionate Operations Program Manager at Stripe, a leading online payment platform. I am part of the Executive Customer Relations team, which handles the most challenging and complex user issues and escalations, and ensures swift and satisfactory resolutions for both users and Stripe executives. In this high-impact role, I leverage my skills in data-driven decision making, root cause analysis, cross-functional collaboration, and product influence to identify and rectify the underlying causes of user problems, and to enhance the overall user experience on the Stripe platform. I also contribute to building and shaping this team and its processes from the ground up, fostering relationships with partner teams and driving accountability for the completion of remediations. Additionally, I represent the LGBT community within Stripe, and engage in various initiatives to promote diversity, inclusion, and outreach.

Craig Shalvey has prior
experience in the following industries:
Flirt Fmcollege Campus Radio | Shopify | Dixons Carphone | Carphone Warehouse | Bernard Dervan

Craig Shalvey has the following professional experience:
Stripe | Flirt Fmcollege Campus Radio | Shopify | Dixons Carphone | Carphone Warehouse | Bernard Dervan