Corey Fiacco Email & Phone Number | Dedicated customer service professional with 15 years of experience in the IT software industry. Consistently achieve record-high customer satisfaction rankings, improvements to the bottom line and turnaround of under performing operations and personnel.  Respected builder and leader of customer-focused teams; instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Lead by example, mentoring peers at all levels. Specialties: Customer Service Management Complaint Handling & Resolution Remote Customer Consulting Customer Satisfaction Enhancement Policy and Procedure Creation Sales & Margin Improvement Teambuilding & Training Cost-Reduction Strategies Lead Generation

Corey Fiacco

Dedicated customer service professional with 15 years of experience in the IT software industry. Con...
Rochester, New York, United States

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Corey Fiacco’s Location Rochester, New York, United States

Corey Fiacco’s Current Industry Davis Ulmer Sprinkler

Corey Fiacco’s Prior Industry Monroe 1 Boces | Wayne Finger Lakes Boces | Upstate Door | Mindex Technologies | Paetec Communications

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Power Platform Developer

2022-07-01 00:00:00 - Present

Advanced Report Writer

2015-08-01 00:00:00 - 2020-03-01 00:00:00

Student Service Specialists

2014-06-01 00:00:00 - 2015-08-01 00:00:00

Software and Service Director

2013-05-01 00:00:00 - 2014-06-01 00:00:00

Senior Trainer and Documentation Specialist

2008-03-01 00:00:00 - 2011-07-01 00:00:00

Senior Account Manager

2006-11-01 00:00:00 - 2007-11-01 00:00:00

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Corey Fiacco is a Dedicated customer service professional with 15 years of experience in the IT software industry. Consistently achieve record-high customer satisfaction rankings, improvements to the bottom line and turnaround of under performing operations and personnel.  Respected builder and leader of customer-focused teams; instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Lead by example, mentoring peers at all levels. Specialties: Customer Service Management Complaint Handling & Resolution Remote Customer Consulting Customer Satisfaction Enhancement Policy and Procedure Creation Sales & Margin Improvement Teambuilding & Training Cost-Reduction Strategies Lead Generation

Corey Fiacco has prior
experience in the following industries:
Monroe 1 Boces | Wayne Finger Lakes Boces | Upstate Door | Mindex Technologies | Paetec Communications

Corey Fiacco has the following professional experience:
Davis Ulmer Sprinkler | Monroe 1 Boces | Wayne Finger Lakes Boces | Upstate Door | Mindex Technologies | Paetec Communications