Conchita Brown Email & Phone Number | Highly motivated and detail-oriented professional with over 10 years of experience in customer service, technical support, and administrative roles. Demonstrated ability to manage and resolve customer inquiries efficiently, provide exceptional technical assistance, and execute a wide range of administrative tasks precisely. Proficient in utilizing integrated systems such as OMNI for product activation and account adjustments, seamlessly integrating these processes with the RQ point-of-sale (POS) system. Adept at using Microsoft 365 for daily administrative tasks, ensuring efficient and effective operations. Known for excellent communication skills, strong problem-solving abilities, and a commitment to delivering high-quality service and a proven track record of improving operational efficiency and customer satisfaction in fast-paced environments. I aim to contribute to a dynamic team by providing exceptional customer service, efficient technical support, and effective administrative assistance to enhance operational efficiency and customer satisfaction. Key Achievements: *Spearheaded a customer service initiative that reduced response times by 30%, leading to a 20% increase in customer satisfaction. *Developed and implemented a new ticketing system for technical support, which improved resolution times by 25%. *Streamlined administrative processes, resulting in a 15% increase in overall office efficiency and cost savings.

Conchita Brown

Highly motivated and detail-oriented professional with over 10 years of experience in customer servi...
Kingsland, Georgia, United States

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Conchita Brown’s Phone Numbers +1 828-777-****

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Conchita Brown’s Location Kingsland, Georgia, United States

Conchita Brown’s Current Industry Verizon

Conchita Brown’s Prior Industry Cellular Sales | Carrabbas Restaurant

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Retail Sales Associate

2024-08-01 00:00:00 - Present

Senior Sales Associate

2015-01-01 00:00:00 - 2024-08-01 00:00:00

Head Bartender

2008-04-01 00:00:00 - 2015-01-01 00:00:00

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Conchita Brown is a Highly motivated and detail-oriented professional with over 10 years of experience in customer service, technical support, and administrative roles. Demonstrated ability to manage and resolve customer inquiries efficiently, provide exceptional technical assistance, and execute a wide range of administrative tasks precisely. Proficient in utilizing integrated systems such as OMNI for product activation and account adjustments, seamlessly integrating these processes with the RQ point-of-sale (POS) system. Adept at using Microsoft 365 for daily administrative tasks, ensuring efficient and effective operations. Known for excellent communication skills, strong problem-solving abilities, and a commitment to delivering high-quality service and a proven track record of improving operational efficiency and customer satisfaction in fast-paced environments. I aim to contribute to a dynamic team by providing exceptional customer service, efficient technical support, and effective administrative assistance to enhance operational efficiency and customer satisfaction. Key Achievements: *Spearheaded a customer service initiative that reduced response times by 30%, leading to a 20% increase in customer satisfaction. *Developed and implemented a new ticketing system for technical support, which improved resolution times by 25%. *Streamlined administrative processes, resulting in a 15% increase in overall office efficiency and cost savings.