FAQ About Colin Thornback

• What is Colin Thornback's address?

  Colin Thornback is located at
  Manchester, England, United Kingdom

• What is Colin Thornback's job title?

  Colin Thornback is a I am a dedicated and results-driven Resource Planning Team Leader with a successful background in Operational & E2E Contact Centre Planning. With extensive practical experience, I consistently deliver high performance, promote agile working, and exceed business needs. Throughout my career, I have worked at various levels of Contact Centre planning for large organizations, prioritizing the customer journey and advocating company values to ensure effectiveness and efficiencies. I thrive on shaping change & governance to have the best possible impact on our people, customers, and the business, both now and in the future. My strengths lie in engagement, communication, and analytics, which I leverage to lead by example and confidently take on new challenging opportunities. I lead by driving continuous learning and sharing best practices within my team & the industry via the Professional Planning Forum. Additionally, I own and manage the Planning Governance Agile Pillar within my department, ensuring a solid governed framework for change and maintaining high-quality outputs throughout the planning lifecycle. I am passionate about driving success through resource planning and contributing to the growth and development of organizations. If you are looking for a resource planning expert who can deliver exceptional results, please feel free to reach out to me.

• What industry does Colin Thornback currently work in?

  Colin Thornback currently works in the Direct Line |

• Which languages does Colin Thornback speak?

  No Languages Available

• Which industries has Colin Thornback previously worked in?

  Colin Thornback has prior
  experience in the following industries:
  Swinton Insurance | Telefonica

• What is Colin Thornback’s work experience?

  Colin Thornback has the following professional experience:
  Direct Line | Swinton Insurance | Telefonica

• How can I find Colin Thornback on LinkedIn?

  You can view Colin Thornback’s LinkedIn profile at LinkedIn URL

• What are Colin Thornback’s work email addresses?

  Colin Thornback’s work email
  addresses are
  colin.thornback@directlinegroup.co.uk

• What company does Colin Thornback work for?

  Direct Line |