Christopher Brophy Email & Phone Number | Enterprise Delivery Executive for Diebold Nixdorf, Inc. Coupled with 12 years of retail banking experience, it has enhanced my ability to personally manage Strategic Clients across 20 states and over 30 service teams from coast to coast. High level tasks include managing the day-to-day services Diebold Nixdorf has to offer for clients, contract mgmt, pricing and uplifts, billed work (projects, validation, dispute resolution, etc), ATM call rate reduction, and monthly data reports w/meetings to review data. Forecasting of Tier1 revenue and allocate cost reduction coupled with margin analysis and growth. I actively coach account teams and I'm first POC for any or all escalations to enhance the customer experience with the fastest resolution. In an ever-evolving software environment my skills allow for quicker diagnosis and resolution of problems while working closely with internal and external support to enhance the client's user experience. I am closely aligned with our Client Account Executive Sales Teams to help execute strategic short and long term growth in the Strategic banking space.

Christopher Brophy

Enterprise Delivery Executive for Diebold Nixdorf, Inc. Coupled with 12 years of retail banking exp...
Greater Boston, Greater Boston, United States

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Christopher Brophy’s Location Greater Boston, Greater Boston, United States

Christopher Brophy’s Current Industry Diebold Nixdorf

Christopher Brophy’s Prior Industry Citizens Bank

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Enterprise Delivery Executive

2021-11-01 00:00:00 - Present

Senior Universal Banker and mgmt

2004-10-01 00:00:00 - 2017-04-01 00:00:00

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Christopher Brophy is a Enterprise Delivery Executive for Diebold Nixdorf, Inc. Coupled with 12 years of retail banking experience, it has enhanced my ability to personally manage Strategic Clients across 20 states and over 30 service teams from coast to coast. High level tasks include managing the day-to-day services Diebold Nixdorf has to offer for clients, contract mgmt, pricing and uplifts, billed work (projects, validation, dispute resolution, etc), ATM call rate reduction, and monthly data reports w/meetings to review data. Forecasting of Tier1 revenue and allocate cost reduction coupled with margin analysis and growth. I actively coach account teams and I'm first POC for any or all escalations to enhance the customer experience with the fastest resolution. In an ever-evolving software environment my skills allow for quicker diagnosis and resolution of problems while working closely with internal and external support to enhance the client's user experience. I am closely aligned with our Client Account Executive Sales Teams to help execute strategic short and long term growth in the Strategic banking space.