Christian Deem Email & Phone Number | Cisco Contact Center and Voice Engineer with 14 years experience. • Cisco Unified Contact Center Enterprise - UCCE • Cisco Hosted Collaboration Solutions - HCS • Webex Contact Center Enterprise - WxCCE • Cisco Finesse • Cisco Unified Intelligence Center • Cisco Contact Center Domain Manager / Management Portal • Cisco Enterprise Chat and Email • Cisco Customer Voice Portal • Cisco Virtualized Voice Browser • Cisco Unified Communications Manager • Cisco Expressway • Cisco Unity Connection • Cisco Unified SIP Proxy • Cisco Unified Border Element • Cisco Unified Computing System - UCS B and C Series • Voice Gateways - H.323, SIP, MGCP • Oracle ACME SBC • Databases - SQL Server and Informix • Networking

Christian Deem

Cisco Contact Center and Voice Engineer with 14 years experience. • Cisco Unified Contact Center En...
Oviedo, Florida, United States

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Christian Deem’s Email cdeem@ttec.com

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Christian Deem’s Location Oviedo, Florida, United States

Christian Deem’s Current Industry Ttec Digital

Christian Deem’s Prior Industry Ttec | Eloyalty | Eloyalty A Teletech | Bright House Networks | Us Army

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Escalation Engineer Senior Architect

2024-07-01 00:00:00 - Present

L3 Support Architect

2015-07-01 00:00:00 - 2020-07-01 00:00:00

L2 UCCE Escalation Engineer

2011-02-01 00:00:00 - 2015-07-01 00:00:00

L1 Service Desk Engineer

2010-02-01 00:00:00 - 2011-02-01 00:00:00

IT3

2008-02-01 00:00:00 - 2010-02-01 00:00:00

19D - Calvary Scout

2004-07-01 00:00:00 - 2007-11-01 00:00:00

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Christian Deem is a Cisco Contact Center and Voice Engineer with 14 years experience. • Cisco Unified Contact Center Enterprise - UCCE • Cisco Hosted Collaboration Solutions - HCS • Webex Contact Center Enterprise - WxCCE • Cisco Finesse • Cisco Unified Intelligence Center • Cisco Contact Center Domain Manager / Management Portal • Cisco Enterprise Chat and Email • Cisco Customer Voice Portal • Cisco Virtualized Voice Browser • Cisco Unified Communications Manager • Cisco Expressway • Cisco Unity Connection • Cisco Unified SIP Proxy • Cisco Unified Border Element • Cisco Unified Computing System - UCS B and C Series • Voice Gateways - H.323, SIP, MGCP • Oracle ACME SBC • Databases - SQL Server and Informix • Networking - Routing/Switching