Chris Fazey Email & Phone Number | A senior service manager with over twenty years’ experience. A professional experienced at leading global service delivery and service management, implementing global change and transformation to deliver upon business objectives, increase customer satisfaction, efficiency and profitability. Highly motivated with a proven ability in stakeholder management and demonstrable skills in forging successful working relationships with senior business managers, team members and suppliers. A strong commercial and business focus having developed, owned and delivered against commercial orientated service contracts for over 10 years. Specific capability areas include: •Leadership of service delivery and management teams within FTSE 15 organisations achieving agreed service levels and KPIs •Management of outsource vendors both commercially and from a delivery context for global services ensuring delivery to commercial service levels, within budget and value for money •Leadership and delivery of global IT service transition and transformation projects •Design and implementation of ITIL based service strategy and management processes •Design, implementation and management of global training strategies for end customers and for staff to ensure organisational capability to deliver on commitments •Proven business and commercial management of multi-million GBP budgets and contracts •Stakeholder management up to CIO / CTO levels, influencing strategic decision making •Constructing and developing long term relationships at all levels within customer, internal or external organisations

Chris Fazey

A senior service manager with over twenty years’ experience. A professional experienced at leading g...
Italy

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Chris Fazey’s Email chris.fazey@camparigroup.com

Chris Fazey’s Phone Numbers

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Chris Fazey’s Location Italy

Chris Fazey’s Current Industry Campari

Chris Fazey’s Prior Industry Rb | Reckitt Benckiser | Acision | Logica | Civil Service

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Work Experience

Campari

Group IT Senior Director Global Service Delivery

2019-12-01 00:00:00 - Present

Rb

Head of End User and Infrastructure Services

2018-06-01 00:00:00 - 2019-04-01 00:00:00

Reckitt Benckiser

Global Service Manager

2013-05-01 00:00:00 - 2015-12-01 00:00:00

Acision

Operations Director

2011-05-01 00:00:00 - 2013-05-01 00:00:00

Logica

Global Operations Manager

2002-05-01 00:00:00 - 2007-01-01 00:00:00

Civil Service

Operational Engineer

1991-01-01 00:00:00 - 1999-06-01 00:00:00

Skills

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Languages

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FAQ About Chris Fazey

Chris Fazey is located at
Italy

Chris Fazey is a A senior service manager with over twenty years’ experience. A professional experienced at leading global service delivery and service management, implementing global change and transformation to deliver upon business objectives, increase customer satisfaction, efficiency and profitability. Highly motivated with a proven ability in stakeholder management and demonstrable skills in forging successful working relationships with senior business managers, team members and suppliers. A strong commercial and business focus having developed, owned and delivered against commercial orientated service contracts for over 10 years. Specific capability areas include: •Leadership of service delivery and management teams within FTSE 15 organisations achieving agreed service levels and KPIs •Management of outsource vendors both commercially and from a delivery context for global services ensuring delivery to commercial service levels, within budget and value for money •Leadership and delivery of global IT service transition and transformation projects •Design and implementation of ITIL based service strategy and management processes •Design, implementation and management of global training strategies for end customers and for staff to ensure organisational capability to deliver on commitments •Proven business and commercial management of multi-million GBP budgets and contracts •Stakeholder management up to CIO / CTO levels, influencing strategic decision making •Constructing and developing long term relationships at all levels within customer, internal or external organisations