Cheryll Tantoy Aganda
I am a customer experience expert and a process improvement specialist, with over 20 years of experi...
Spain
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Cheryll Tantoy Aganda’s Email cheryll.aganda@transcom.com
Social Media
Cheryll Tantoy Aganda’s Location Spain
Cheryll Tantoy Aganda’s Current Industry Transcom Ct Cxsolutions
Cheryll Tantoy Aganda’s Prior Industry Vxi Global Solutions | Hurtigruten | Synnex Concentrix | Arvato Services Bertelsmann | Dell International Services
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Work Experience
Transcom
Chief of Advisory Services and Applied Insights
2024-01-01 00:00:00 - Present
Ct Cxsolutions
Founder
2020-06-01 00:00:00 - Present
Vxi Global Solutions
Vice President - Customer Experience Advisory Services
2020-10-01 00:00:00 - 2023-06-01 00:00:00
Hurtigruten
Interim - Head of Operations Excellence
2020-10-01 00:00:00 - 2021-12-01 00:00:00
Synnex Concentrix
Senior Manager - Business Excellence
2011-01-01 00:00:00 - 2012-06-01 00:00:00
Arvato Services Bertelsmann
Continuous Improvement Lead Manager
2008-12-01 00:00:00 - 2010-12-01 00:00:00
Dell International Services
Transition Queue Training Manager
2006-01-01 00:00:00 - 2008-01-01 00:00:00Skills
Languages
FAQ About Cheryll Tantoy Aganda
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Cheryll Tantoy Aganda is located at
Spain -
Cheryll Tantoy Aganda is a I am a customer experience expert and a process improvement specialist, with over 20 years of experience in the outsourcing/offshoring industry. I have a strong process engineering background and a degree in Industrial Economics from the University of Asia and the Pacific. I am also a certified COPC implementation leader and a verified certificate holder for Machine Learning and Artificial Intelligence from MIT. My mission is to help build and deliver value through experience design, by leveraging data, technology, and human-centered approaches. I am passionate about creating innovative and impactful solutions that drive business growth and customer advocacy. CT CXSolutions AB is a consultancy service that I started in Stockholm, Sweden. We help clients optimize their customer journeys, service delivery, and operational excellence. Previously, I held senior leadership roles at VXI Global Solutions, Hurtigruten Group, and Transcom, where I led global teams and projects to enhance customer experience, retention, and loyalty.
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Cheryll Tantoy Aganda currently works in the Transcom | Ct Cxsolutions |
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No Languages Available
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Cheryll Tantoy Aganda has prior
experience in the following industries:
Vxi Global Solutions | Hurtigruten | Synnex Concentrix | Arvato Services Bertelsmann | Dell International Services -
Cheryll Tantoy Aganda has the following professional experience:
Transcom | Ct Cxsolutions | Vxi Global Solutions | Hurtigruten | Synnex Concentrix | Arvato Services Bertelsmann | Dell International Services -
You can view Cheryll Tantoy Aganda’s LinkedIn profile at LinkedIn URL
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Cheryll Tantoy Aganda’s work email
addresses are
cheryll.aganda@transcom.com -
Transcom | Ct Cxsolutions |
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