Charlie Allard Email & Phone Number | A results orientated professional, with a 21 year background in service support to multiple industries across government and commercial service delivery. From managing overall delivery of service desks across multiple UK locations to over 20 clients, to Service Delivery of 2nd line remote End user device teams across various UK Public Sector clients. Collaborating with internal management and clients to ensure Service Level compliance; while leveraging Analytics, LEAN and Automation to identify continuous improvement, create efficiencies and drive Digital Transformation strategies.

Charlie Allard

A results orientated professional, with a 21 year background in service support to multiple industri...
Peterlee, Peterlee, United Kingdom

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Charlie Allard’s Email charles.allard@eds.com

Charlie Allard’s Phone Numbers +1 855-729-****

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Charlie Allard’s Location Peterlee, Peterlee, United Kingdom

Charlie Allard’s Current Industry Hewlett Packard Enterprise Hp Enterprise Services

Charlie Allard’s Prior Industry Eds

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Uk Delivery Lead - Second Line End User Support

Present

Uk Leverage Service Desk Leader

2014-12-01 00:00:00 - Present

Service Delivery Manager - Service Desk

2010-01-01 00:00:00 - Present

Operations Manager

2008-01-01 00:00:00 - 2010-01-01 00:00:00

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Charlie Allard is a A results orientated professional, with a 21 year background in service support to multiple industries across government and commercial service delivery. From managing overall delivery of service desks across multiple UK locations to over 20 clients, to Service Delivery of 2nd line remote End user device teams across various UK Public Sector clients. Collaborating with internal management and clients to ensure Service Level compliance; while leveraging Analytics, LEAN and Automation to identify continuous improvement, create efficiencies and drive Digital Transformation strategies.