Charles Watson

Charles Watson

Workforce Management | Business Operations | Planning & Strategy
Phoenix, Arizona, United States

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Work Experience

Frontier Communications

Vice President Call Center Operations

2023-08-01 - Present

StockX

Head of Partner Operations and Workforce Management

2021-12-01 - 2023-08-01

eBay

Head of Global Business Performance

2017-01-01 - 2021-01-01

American Express Global Business Travel

Vice President, Global Workforce Management & Analysis

2014-01-01 - 2016-01-01

UnitedHealth Group

Vice President, Operations Planning & Analysis

2012-01-01 - 2014-01-01

Convergys

Senior Director, Global Workforce Management

2006-01-01 - 2011-01-01

American Express

Director, Capacity & Resource Management

2001-01-01 - 2006-01-01

Skills

healthcare education hospitality enterprise mobility telecom services internet service provider tv & video services provider residential service provider small business service provider carrier network partner fiber networks network operations consumer & business customer care social baker award winner cloud services managed networks enterprise connectivity home services internet service providers it services & computer repair local services professional services telecommunications television service providers

Languages

English Spanish