Charles Liggio
Proven IT Service Manager with over 20 years of experience delivering desk side support, help desk,...
New York City Metropolitan Area, New York City Metropolitan Area, United States
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Charles Liggio’s Email charles.liggio@ny.gov
Social Media
Charles Liggio’s Location New York City Metropolitan Area, New York City Metropolitan Area, United States
Charles Liggio’s Current Industry Nys Division Of Homeland Security And Emergency Services Hewlett Packard
Charles Liggio’s Prior Industry Hewlett Packard Enterprise | Us Department Of Homeland Security | Hp | At And T
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Work Experience
Nys Division Of Homeland Security And Emergency Services
Instructor
2013-04-01 00:00:00 - Present
Hewlett Packard
Account Delivery Manager Avis
2010-01-01 00:00:00 - Present
Hewlett Packard Enterprise
Account Delivery Manager
2003-10-01 00:00:00 - 2023-10-01 00:00:00
Us Department Of Homeland Security
State Fire
1994-01-01 00:00:00 - 2014-01-01 00:00:00
Hp
Account Delivery Manager for Pfizer
2008-04-01 00:00:00 - 2012-07-01 00:00:00
At And T
Regional IT Manager
1998-01-01 00:00:00 - 2004-02-01 00:00:00Skills
Languages
FAQ About Charles Liggio
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Charles Liggio is located at
New York City Metropolitan Area, New York City Metropolitan Area, United States -
Charles Liggio is a Proven IT Service Manager with over 20 years of experience delivering desk side support, help desk, server operations and administration and network administration. Managed budgets exceeding 10M and led technical professionals in local and geographically distributed organizations. EXPERIENCE HP Corporation – Service Delivery Manager - White Plains NY 2004 – Present Manage a team of 25 technical professionals to deliver desk side support to multiple business units for a major telecommunications firm distributed across the domestic United States. • Developed a remote desktop administration process thereby reducing the need for onsite staff at smaller customer locations. • Achieved and exceeded all contractually specified service delivery metrics over my tenure • Managed and implemented Wireless network support at major customer locations. • Managed and implemented a trial site VoIP location. This enabled the customer to reduce network hardware and allow clients to work from home with phone and network access. While retaining the business number at home. • Eliminated 2 peer manager and integrated staff with no impact to service, while reducing headcount and cost. • Delivered all projects for software and hardware upgrades/replacements within milestones. • Managed budget for staff and contractor employee’s as well as all purchases and acquisitions within 1% of target. Specialties: Outsourcing IT, managing people
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Charles Liggio currently works in the Nys Division Of Homeland Security And Emergency Services | Hewlett Packard |
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No Languages Available
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Charles Liggio has prior
experience in the following industries:
Hewlett Packard Enterprise | Us Department Of Homeland Security | Hp | At And T -
Charles Liggio has the following professional experience:
Nys Division Of Homeland Security And Emergency Services | Hewlett Packard | Hewlett Packard Enterprise | Us Department Of Homeland Security | Hp | At And T -
You can view Charles Liggio’s LinkedIn profile at LinkedIn URL
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Charles Liggio’s work email
addresses are
charles.liggio@ny.gov -
Nys Division Of Homeland Security And Emergency Services | Hewlett Packard |
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