Cbap Christie Durand Email & Phone Number | Christie Durand is a Senior Director at Ankura, based in Nashville. She specializes in translating business needs into technical requirements and project plans, drawing on her more than 25 years in business analysis, quality assurance testing, and project management. Christie has led projects in multiple industries, ranging from healthcare and HR to distribution, broad experience from which she draws valuable insights to her projects. She excels in merging analytical skills with relationship-focused strengths, an adaptative, inclusive approach that fosters collaboration and results in efficient execution. Specialties: Business analysis, project management, business process improvement, system testing, change management, and user training. Solid business writing and technical documentation skills. Certified Business Analysis Professional (CBAP). Examples of her professional experience include: • Clinical Service Line Director, Major Healthcare Corporation: Initiated and implemented new clinical pilots and programs across a variety of service lines and geographic locations. Christie ensured the success of these programs by working with call center operations and quality teams, internal and external business stakeholders, and IT and data analytic resources. She also evaluated existing programs, making process improvement changes or eliminating services as needed. • Senior Project Manager, Major Healthcare Corporation: Managed the roll-out of CRM patient portal applications, modules, and clinical programs. Christie planned and coordinated the implementation of a hotline and online chat functionality for call center nurses answering clinical questions from consumers. She also streamlined the transition of projects and responsibilities for project managers and clinical directors. • Program Manager, Global Service Corporation: Managed backlog of 27 projects, oversaw all active project statuses and timelines, tracked synergies and budgets, drove alignment at project initiation (scoping, goals, and objectives), assigned and managed project managers within the program. • Senior Project Manager, Large Retail Company: Provided project management for multiple projects in the Retail IT space. Collaborated and communicated with stakeholders at all levels of the organization to drive progress on project goals and objectives. Forecasted, tracked and reported capitalized expenses associated with all projects. Coordinated IT installations for remodels and new stores.

Cbap Christie Durand

Christie Durand is a Senior Director at Ankura, based in Nashville. She specializes in translating b...
4007 Finegan Court, Nolensville, United States

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Cbap Christie Durand’s Email cbap.durand@ankura.com

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Cbap Christie Durand’s Location 4007 Finegan Court, Nolensville, United States

Cbap Christie Durand’s Current Industry Ankura

Cbap Christie Durand’s Prior Industry C3consulting | Ingram Content | Ingram Book

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Work Experience

Ankura

Senior Director

2010-02-01 00:00:00 - Present

C3consulting

Managing Consultant

2014-03-01 00:00:00 - 2018-03-01 00:00:00

Ingram Content

Business Analyst II

2003-01-01 00:00:00 - 2010-02-01 00:00:00

Ingram Book

Senior Marketing Manager

1998-01-01 00:00:00 - 2001-03-01 00:00:00

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Languages

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FAQ About Cbap Christie Durand

Cbap Christie Durand is located at
4007 Finegan Court, Nolensville, United States

Cbap Christie Durand is a Christie Durand is a Senior Director at Ankura, based in Nashville. She specializes in translating business needs into technical requirements and project plans, drawing on her more than 25 years in business analysis, quality assurance testing, and project management. Christie has led projects in multiple industries, ranging from healthcare and HR to distribution, broad experience from which she draws valuable insights to her projects. She excels in merging analytical skills with relationship-focused strengths, an adaptative, inclusive approach that fosters collaboration and results in efficient execution. Specialties: Business analysis, project management, business process improvement, system testing, change management, and user training. Solid business writing and technical documentation skills. Certified Business Analysis Professional (CBAP). Examples of her professional experience include: • Clinical Service Line Director, Major Healthcare Corporation: Initiated and implemented new clinical pilots and programs across a variety of service lines and geographic locations. Christie ensured the success of these programs by working with call center operations and quality teams, internal and external business stakeholders, and IT and data analytic resources. She also evaluated existing programs, making process improvement changes or eliminating services as needed. • Senior Project Manager, Major Healthcare Corporation: Managed the roll-out of CRM patient portal applications, modules, and clinical programs. Christie planned and coordinated the implementation of a hotline and online chat functionality for call center nurses answering clinical questions from consumers. She also streamlined the transition of projects and responsibilities for project managers and clinical directors. • Program Manager, Global Service Corporation: Managed backlog of 27 projects, oversaw all active project statuses and timelines, tracked synergies and budgets, drove alignment at project initiation (scoping, goals, and objectives), assigned and managed project managers within the program. • Senior Project Manager, Large Retail Company: Provided project management for multiple projects in the Retail IT space. Collaborated and communicated with stakeholders at all levels of the organization to drive progress on project goals and objectives. Forecasted, tracked and reported capitalized expenses associated with all projects. Coordinated IT installations for remodels and new stores.