Caroline Gropelo Email & Phone Number | Project manager with almost 20 years of experience in Information Technology, project management and delivery management usually allocated to international clients. Adept at leading cross-functional teams and delivering projects on-time, within budget, and to the satisfaction of stakeholders. Skilled in strategic planning, risk management, and change management. Demonstrated ability to manage multiple projects simultaneously and adapt to changing priorities. I work with agile and traditional methodologies, business processes, relationship and customer success. Responsible for E2E processes, stakeholder management, KPI's, reports and metrics, Capex and Opex, dynamic-strategic planning, leadership and motivation of multidisciplinary teams. Experience in Customer Success - B2B and B2C strategic relationships. Acting in large clients in the segments of industry, education, telephony, electric and consulting. Specialist in areas of Professional Services and Service Delivery. Direct report to C-Level, managing teams of up to 40 direct and indirect professionals, responsible for the implementation diagnosis and mapping of processes, flowcharts, revisions of procedures and work instructions. Responsible for budgets of up to 1MM each client - cost and risk indicators. Professional Scrum Master responsible for ensuring that Scrum is understood and applied, leading and training the organization in the adoption of the methodology; planning Scrum implementations within the organization, helping employees and stakeholders understand and make their processes applicable. Management of events and rituals (backlog management, planning, review and retrospective of sprint and daily squad meetings) to create a routine and minimize the need for meetings not defined in Scrum, ensuring that an adequate amount of time is being used with meetings and not allowing losses in the process. Certified in Officeless Leadership to facilitate the process of leadership, management and remote collaboration. Advanced knowledge in Design Thinking with a focus on services, solid knowledge in program management and project portfolio, PMO methodology, focusing on the best practices used in project offices, PSM (scrum.org) and PMI-DASSM certified, ITIL, COBIT, CMMI, KPIs, Sigma, Lean, Kanban, PDCA, PMBOK, EPM, PPM, Jira, Trello, MS-Project & Waterfall.

Caroline Gropelo

Project manager with almost 20 years of experience in Information Technology, project management and...
Jundiaí, São Paulo, Brazil

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Caroline Gropelo’s Email carolinegropelo@grupomulheresdobrasil.org.br

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Caroline Gropelo’s Location Jundiaí, São Paulo, Brazil

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Work Experience

Ibm

Project Manager

2023-02-01 00:00:00 - 2024-01-01 00:00:00

Cortex

Pmo Manager

2021-04-01 00:00:00 - 2021-12-01 00:00:00

Interaxa

Project Manager

2020-11-01 00:00:00 - 2021-04-01 00:00:00

White Fox

Gerente De Projetos - Treinamento E Desenvolvimento / Logística De Educação Corporativa

2019-02-01 00:00:00 - 2020-08-01 00:00:00

Affero Lab

Gerente De Projetos – Aprendizagem E Logística Educacional Multiclientes

2016-12-01 00:00:00 - 2019-02-01 00:00:00

Embratel

Gerente De Operações

2014-12-01 00:00:00 - 2015-12-01 00:00:00

Asyst International

Gestora De Service Desk Multiclientes Internacionais

2011-07-01 00:00:00 - 2013-11-01 00:00:00

Senac

Docente De Cursos Técnicos E Livres De Ti

2010-05-01 00:00:00 - 2011-07-01 00:00:00

Asyst Sudamerica

Analista De Suporte Senior

2005-02-01 00:00:00 - 2008-01-01 00:00:00

Ge Energy

Analista De Suporte

2005-01-01 00:00:00 - 2007-01-01 00:00:00

Pc Tech

Analista De Suporte - Sistemas Financeiros

2002-01-01 00:00:00 - 2004-12-01 00:00:00

Ideal Standard International

Analista De Vendas

2000-01-01 00:00:00 - 2001-12-01 00:00:00

Banco Abn Amro Real

Estagiária Em Database Marketing

1999-01-01 00:00:00 - 2000-01-01 00:00:00

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FAQ About Caroline Gropelo

Caroline Gropelo is located at
Jundiaí, São Paulo, Brazil

Caroline Gropelo is a Project manager with almost 20 years of experience in Information Technology, project management and delivery management usually allocated to international clients. Adept at leading cross-functional teams and delivering projects on-time, within budget, and to the satisfaction of stakeholders. Skilled in strategic planning, risk management, and change management. Demonstrated ability to manage multiple projects simultaneously and adapt to changing priorities. I work with agile and traditional methodologies, business processes, relationship and customer success. Responsible for E2E processes, stakeholder management, KPI's, reports and metrics, Capex and Opex, dynamic-strategic planning, leadership and motivation of multidisciplinary teams. Experience in Customer Success - B2B and B2C strategic relationships. Acting in large clients in the segments of industry, education, telephony, electric and consulting. Specialist in areas of Professional Services and Service Delivery. Direct report to C-Level, managing teams of up to 40 direct and indirect professionals, responsible for the implementation diagnosis and mapping of processes, flowcharts, revisions of procedures and work instructions. Responsible for budgets of up to 1MM each client - cost and risk indicators. Professional Scrum Master responsible for ensuring that Scrum is understood and applied, leading and training the organization in the adoption of the methodology; planning Scrum implementations within the organization, helping employees and stakeholders understand and make their processes applicable. Management of events and rituals (backlog management, planning, review and retrospective of sprint and daily squad meetings) to create a routine and minimize the need for meetings not defined in Scrum, ensuring that an adequate amount of time is being used with meetings and not allowing losses in the process. Certified in Officeless Leadership to facilitate the process of leadership, management and remote collaboration. Advanced knowledge in Design Thinking with a focus on services, solid knowledge in program management and project portfolio, PMO methodology, focusing on the best practices used in project offices, PSM (scrum.org) and PMI-DASSM certified, ITIL, COBIT, CMMI, KPIs, Sigma, Lean, Kanban, PDCA, PMBOK, EPM, PPM, Jira, Trello, MS-Project & Waterfall.

Caroline Gropelo currently works in the

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Caroline Gropelo has prior
experience in the following industries:
Ibm | Cortex | Interaxa | White Fox | Affero Lab | Embratel | Asyst International | Senac | Asyst Sudamerica | Ge Energy | Pc Tech | Ideal Standard International | Banco Abn Amro Real

Caroline Gropelo has the following professional experience:
Ibm | Cortex | Interaxa | White Fox | Affero Lab | Embratel | Asyst International | Senac | Asyst Sudamerica | Ge Energy | Pc Tech | Ideal Standard International | Banco Abn Amro Real