Carole Pemberton Email & Phone Number | Driving improvements in service delivery and productivity through coaching and development. Encouraging accountability, collaboration and engagement amongst all teams. Maintaining continuous focus on targets and goals to optimise results. Working closely with L&D, Recruitment and On boarding teams. Assisting with the development of training workshops. Facilitating training, planning and preparation in the event of implementing new business or technology. Adherence to client SLA and travel policy. Effective handling of customer service issues. Ability to build and maintain strong working client relationship. On-site, multi-site and virtual team management experience.

Carole Pemberton

Driving improvements in service delivery and productivity through coaching and development. Encourag...
Conway, Wales, United Kingdom

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Carole Pemberton’s Location Conway, Wales, United Kingdom

Carole Pemberton’s Current Industry American Express Global Business Travel

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Performance Coach

2018-03-01 00:00:00 - Present

Area Leader South East

2010-06-01 00:00:00 - 2011-07-01 00:00:00

Travel Consultant Manchester

2001-05-01 00:00:00 - 2002-06-01 00:00:00

Travel Consultant Manchester

1997-10-01 00:00:00 - 2001-04-01 00:00:00

Travel Consultant Manchester

1997-01-01 00:00:00 - 1998-10-01 00:00:00

Reservations Consultant Manchester

1995-03-01 00:00:00 - 1997-01-01 00:00:00

Area Supervisor 1991-1994 France

1991-01-01 00:00:00 - 1994-01-01 00:00:00

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Carole Pemberton is a Driving improvements in service delivery and productivity through coaching and development. Encouraging accountability, collaboration and engagement amongst all teams. Maintaining continuous focus on targets and goals to optimise results. Working closely with L&D, Recruitment and On boarding teams. Assisting with the development of training workshops. Facilitating training, planning and preparation in the event of implementing new business or technology. Adherence to client SLA and travel policy. Effective handling of customer service issues. Ability to build and maintain strong working client relationship. On-site, multi-site and virtual team management experience.

Carole Pemberton currently works in the American Express Global Business Travel |

Carole Pemberton has prior
experience in the following industries:
Fcm Travel Solutions | Hourds Travel | Portman | Key Travel | Voyages Sncf Com | Canvas Holidays

Carole Pemberton has the following professional experience:
American Express Global Business Travel | Fcm Travel Solutions | Hourds Travel | Portman | Key Travel | Voyages Sncf Com | Canvas Holidays