Carlos Da Rocha Email & Phone Number | With more than two decades of experience in the IT industry, I currently lead the Service Assurance function at Sainsbury’s Tech. My role involves strategising for service excellence and collaborating closely with Service Management and Service Support teams to ensure that service standards and performance are upheld across both internal technical teams and System Integration (SI) partners. I am passionate about fostering a culture of continuous service improvement, aiming to elevate the quality and efficiency of our IT services.

Carlos Da Rocha

With more than two decades of experience in the IT industry, I currently lead the Service Assurance...
London, England, United Kingdom

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Carlos Da Rocha’s Location London, England, United Kingdom

Carlos Da Rocha’s Current Industry Sainsburys Digital Tech And Data

Carlos Da Rocha’s Prior Industry Sainsburys | Sainsburys Supermarkets | Accenture | Ncr

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Head of Service Assurance

2024-04-01 00:00:00 - Present

Head of Service Assurance - Retail, Commercial and Supply Chain & Logistics

2023-06-01 00:00:00 - 2024-04-01 00:00:00

Application Services Lead - Warehouse Systems

2006-04-01 00:00:00 - 2012-11-01 00:00:00

Analyst

2002-01-01 00:00:00 - 2006-04-01 00:00:00

Technical Specialist

2000-10-01 00:00:00 - 2002-01-01 00:00:00

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Carlos Da Rocha is a With more than two decades of experience in the IT industry, I currently lead the Service Assurance function at Sainsbury’s Tech. My role involves strategising for service excellence and collaborating closely with Service Management and Service Support teams to ensure that service standards and performance are upheld across both internal technical teams and System Integration (SI) partners. I am passionate about fostering a culture of continuous service improvement, aiming to elevate the quality and efficiency of our IT services.