Carlos Alberto Caetano Email & Phone Number | Career developed in the areas of Logistics Management and Customer Service. Professional with over 23 years of experience in the Logistics and Customer Service sector. Competences in export logistic processes. High know - how in cost management, quality, implementation and monitoring of indicators and training of employees. • Responsible for the Logistics area, leading teams, managing and controlling the In Bound and Out Bound activities of the warehouse processes, related to finished product management, inventory control and Customer Service area. • Experience in managing the results of the area's performance indicators, including cost of stock movements, vehicle loading / unloading times, distribution margins, service level, inventory accuracy, FIFO and FEFO of food products and in high consumption sector, Inverse Logistics. • Management, monitoring and control of strategies in the execution of programs in administrative areas using the Kaizen methodology. • Responsible for monitoring the transport and storage of products, ensuring the integrity and delivery times to customers and the management of potential and actual losses, both from the customer's and the Company's point of view. • Ensure that logistical activities take place within their financial limits through the planning and budgetary control of the area. Supervision of efficiency in logistics processes, reporting and management of the sector's operating results. • People management, enhancing personal skills and knowledge in professional development (mentoring and feedback); preparation and application of training actions aimed at improving the performance of essential tasks for the satisfaction of customer service and in line with the company's objectives. • Experience in developing cost reduction projects and continuous improvement in logistics processes, taking into account aspects of Quality and Productivity. • Experience in implementing SLA’s for clients, with strong KPI’s control, bonus / malus application (penalties) according to operational performance and strong follow up of the KPI’s action plan and improvement. • Deep knowledge of stock management, logistics systems and contract management. Solid knowledge in continuous improvement tools such as 5S, KAIZEN, KANBAM.

Carlos Alberto Caetano

Career developed in the areas of Logistics Management and Customer Service. Professional with over 2...
Alenquer, Lisbon, Portugal

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Carlos Alberto Caetano’s Email carlos.caetano@iics.org.br

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Carlos Alberto Caetano’s Location Alenquer, Lisbon, Portugal

Carlos Alberto Caetano’s Current Industry Zeoos

Carlos Alberto Caetano’s Prior Industry Vinuus | Luis Simoes Logistica Integrada

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Work Experience

Zeoos

Logistics Manager

2023-09-01 00:00:00 - Present

Vinuus

Logistics Manager

2021-05-01 00:00:00 - 2023-09-01 00:00:00

Luis Simoes Logistica Integrada

Key Account Manager - Customer Service

2011-03-01 00:00:00 - 2019-12-01 00:00:00

Skills

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Languages

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FAQ About Carlos Alberto Caetano

Carlos Alberto Caetano is located at
Alenquer, Lisbon, Portugal

Carlos Alberto Caetano is a Career developed in the areas of Logistics Management and Customer Service. Professional with over 23 years of experience in the Logistics and Customer Service sector. Competences in export logistic processes. High know - how in cost management, quality, implementation and monitoring of indicators and training of employees. • Responsible for the Logistics area, leading teams, managing and controlling the In Bound and Out Bound activities of the warehouse processes, related to finished product management, inventory control and Customer Service area. • Experience in managing the results of the area's performance indicators, including cost of stock movements, vehicle loading / unloading times, distribution margins, service level, inventory accuracy, FIFO and FEFO of food products and in high consumption sector, Inverse Logistics. • Management, monitoring and control of strategies in the execution of programs in administrative areas using the Kaizen methodology. • Responsible for monitoring the transport and storage of products, ensuring the integrity and delivery times to customers and the management of potential and actual losses, both from the customer's and the Company's point of view. • Ensure that logistical activities take place within their financial limits through the planning and budgetary control of the area. Supervision of efficiency in logistics processes, reporting and management of the sector's operating results. • People management, enhancing personal skills and knowledge in professional development (mentoring and feedback); preparation and application of training actions aimed at improving the performance of essential tasks for the satisfaction of customer service and in line with the company's objectives. • Experience in developing cost reduction projects and continuous improvement in logistics processes, taking into account aspects of Quality and Productivity. • Experience in implementing SLA’s for clients, with strong KPI’s control, bonus / malus application (penalties) according to operational performance and strong follow up of the KPI’s action plan and improvement. • Deep knowledge of stock management, logistics systems and contract management. Solid knowledge in continuous improvement tools such as 5S, KAIZEN, KANBAM.