Caitlyn Phillips Email & Phone Number | Innovation and business transformation leader with both in-house, agency, and consulting experience in building Product, Strategy, and Customer Experience (CX) teams. I prioritize a culture of learning and success by empowering multidisciplinary teams to adopt an experimentation and outcome driven mindset, celebrate the power of play, and find joy in work. I have extensive background in the core pillars of Innovation – human centered design, business growth, and product strategy. I collaborate side by side with technology and data to establish goals, achieve growth, and develop insight driven solutions. I'm energized by collaborative solutions that drive humanity forward. Aside from that... I love sharks, manicures, and golden retrievers Professional Highlights: Building and scaling cross-functional teams: • Innovation: Applied lean / agile product practices to rapidly prototype, iterate and evaluate strategic ideas (move from thinking to making) • Product: Transitioned marketing and production teams into product management, product design, and delivery teams. Delivered solutions 6 months ahead of schedule. • Customer Experience: Built and led customer experience teams consisting of product strategy, product design, service design, experience strategy and experience design. Solving complex challenges and building global programs: • Startup Advisory: Advise and mentor start-up leaders to strategically accelerate growth • Experience Analytics/Journey Analytics: Developed new offerings and methodologies using qualitative and quantitative approaches to evaluate and track progress on products and experiences • Brand as Product: Awarded Cannes Lion Grand Prix by bringing together product and brand teams to develop and design an enterprise wide product and service solution. Specialties (Skills): Product Leadership • Innovation • Digital Transformation • Business Strategy • Growth Strategy • Product Strategy • Cross-functional Team Leadership • Design Research • Strategic Road-mapping • Customer Experience • Journey Mapping • Ideation • Design Thinking Facilitation and Education • Enterprise Solutions • Problem Definition • Digital Product Management • User Experience Design (UXD) • Hiring & Team Building • People Development • Problem Solving • Agile • Keynote Speaker • Writer, content creation • Growth Acceleration • Revenue & Profit Growth • Profit & Loss (P&L) Management • Learning & Development Solutions, Training • Start-ups • Product-Led Growth (PLG)

Caitlyn Phillips

Innovation and business transformation leader with both in-house, agency, and consulting experience...
New York City Metropolitan Area, New York City Metropolitan Area, United States

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Caitlyn Phillips’s Email cphillips@prophet.com

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Caitlyn Phillips’s Location New York City Metropolitan Area, New York City Metropolitan Area, United States

Caitlyn Phillips’s Current Industry Havas

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Work Experience

Havas

CX Strategy

2024-07-01 00:00:00 - Present

Akqa

Product Manager

2024-05-01 00:00:00 - 2024-07-01 00:00:00

Mrm

Head of Product & Experience

2024-02-01 00:00:00 - 2024-05-01 00:00:00

Comedia

Chief Growth Officer

2023-02-01 00:00:00 - 2024-02-01 00:00:00

Prophet

Partner, Head of Product and Experience

2021-07-01 00:00:00 - 2022-12-01 00:00:00

Wunderman Thompson

Head of Product + Customer Experience (CX)

2020-01-01 00:00:00 - 2021-07-01 00:00:00

Amazon Web Services

Product Strategy and UX Lead - QuickSight

2019-05-01 00:00:00 - 2020-01-01 00:00:00

Ibm

Global Experience Design Director

2016-07-01 00:00:00 - 2018-10-01 00:00:00

Akqa Fahrenheit 212 Rapp Mccann Agency Sacks Nsgswat

Freelance Digital Product / Customer Experience Lead

2013-01-01 00:00:00 - 2016-01-01 00:00:00

Mcgarrybowen

Senior Designer – Customer Experiences

2008-01-01 00:00:00 - 2013-01-01 00:00:00

Pratt Institute Office Of Publications

Freelance Senior Designer

2007-01-01 00:00:00 - 2008-01-01 00:00:00

Pen And Ink Creative

Product Design Intern

2001-01-01 00:00:00 - 2005-01-01 00:00:00

Mia Records

Webmaster

1999-01-01 00:00:00 - 2001-01-01 00:00:00

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FAQ About Caitlyn Phillips

Caitlyn Phillips is located at
New York City Metropolitan Area, New York City Metropolitan Area, United States

Caitlyn Phillips is a Innovation and business transformation leader with both in-house, agency, and consulting experience in building Product, Strategy, and Customer Experience (CX) teams. I prioritize a culture of learning and success by empowering multidisciplinary teams to adopt an experimentation and outcome driven mindset, celebrate the power of play, and find joy in work. I have extensive background in the core pillars of Innovation – human centered design, business growth, and product strategy. I collaborate side by side with technology and data to establish goals, achieve growth, and develop insight driven solutions. I'm energized by collaborative solutions that drive humanity forward. Aside from that... I love sharks, manicures, and golden retrievers Professional Highlights: Building and scaling cross-functional teams: • Innovation: Applied lean / agile product practices to rapidly prototype, iterate and evaluate strategic ideas (move from thinking to making) • Product: Transitioned marketing and production teams into product management, product design, and delivery teams. Delivered solutions 6 months ahead of schedule. • Customer Experience: Built and led customer experience teams consisting of product strategy, product design, service design, experience strategy and experience design. Solving complex challenges and building global programs: • Startup Advisory: Advise and mentor start-up leaders to strategically accelerate growth • Experience Analytics/Journey Analytics: Developed new offerings and methodologies using qualitative and quantitative approaches to evaluate and track progress on products and experiences • Brand as Product: Awarded Cannes Lion Grand Prix by bringing together product and brand teams to develop and design an enterprise wide product and service solution. Specialties (Skills): Product Leadership • Innovation • Digital Transformation • Business Strategy • Growth Strategy • Product Strategy • Cross-functional Team Leadership • Design Research • Strategic Road-mapping • Customer Experience • Journey Mapping • Ideation • Design Thinking Facilitation and Education • Enterprise Solutions • Problem Definition • Digital Product Management • User Experience Design (UXD) • Hiring & Team Building • People Development • Problem Solving • Agile • Keynote Speaker • Writer, content creation • Growth Acceleration • Revenue & Profit Growth • Profit & Loss (P&L) Management • Learning & Development Solutions, Training • Start-ups • Product-Led Growth (PLG)

Caitlyn Phillips currently works in the Havas |

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Caitlyn Phillips has prior
experience in the following industries:
Akqa | Mrm | Comedia | Prophet | Wunderman Thompson | Amazon Web Services | Ibm | Akqa Fahrenheit 212 Rapp Mccann Agency Sacks Nsgswat | Mcgarrybowen | Pratt Institute Office Of Publications | Pen And Ink Creative | Mia Records

Caitlyn Phillips has the following professional experience:
Havas | Akqa | Mrm | Comedia | Prophet | Wunderman Thompson | Amazon Web Services | Ibm | Akqa Fahrenheit 212 Rapp Mccann Agency Sacks Nsgswat | Mcgarrybowen | Pratt Institute Office Of Publications | Pen And Ink Creative | Mia Records

You can view Caitlyn Phillips’s LinkedIn profile at LinkedIn URL

Caitlyn Phillips’s work email
addresses are
cphillips@prophet.com

Havas |