Bruce Burgess Email & Phone Number | Assist in the day-to-day leadership and management of restaurant Responsible for alcohol inventory Supports the management team in all aspects of operating the Restaurant to strict Boston Pizza standards Core Role: Guest Experience, People Development, Sales and Profitability and Standards & Control. Assist in the day-to-day leadership and management of restaurant Accountable for key financials (Sales, SRS, IBCC, EBITDA) and KPI's (Net Promoter, Guest Experience, Steritech, Engagement, Turnover) in partnership with the management team Manage fiscal results, budgets, forecasts and reports on product and service Organize bi-weekly "One-on-Ones" Supports the management team in all aspects of operating a "Benchmark Restaurant" to the Brand standards, creating a perfect guest experience every time while focusing on on-going associate development. Core Role: Guest Experience, People Development, Sales and Profitability and Standards & Control Achievements Scored 95% on Steritech Audit Ranked #1 store in region overall 2008/2009 Decreased Delivery Missings from .65% to below .40% Decreased Delivery Complaints from .60% to below .35% Increased net sales by 25%. Responsible for product preparation and customer service Hiring, training, supervising, motivating staff to achieve budgets or incentives Monitoring and controlling labour hour usage Conducted weekly inventory, Compiling and maintaining an inventory database, Placed orders with suppliers to maintain inventory levels Preparing bi-weekly payroll reports and Preparing daily cash summaries Achievements Instituted new administrative procedures in order to decrease cash shortages Instituted new procedure in order to improve consistency of product Increased monthly net sales by 20% McDonalds Restaurants. Responsible for schedule according to business demands Enforced company procedure and policies Conducted monthly inventory Responsible for ordering according to production schedule and inventory levels Achievements Consistently achieved revenue targets during tenure Improved Drive thru Speed of Service Improved employee satisfaction measured by employee surveys.

Bruce Burgess

Assist in the day-to-day leadership and management of restaurant Responsible for alcohol inventory S...
Toronto, Toronto, Canada

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Bruce Burgess’s Email bruce.burgess@hmshost.com

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Bruce Burgess’s Location Toronto, Toronto, Canada

Bruce Burgess’s Current Industry

Bruce Burgess’s Prior Industry Boston Pizza | Swiss Chalet | Little Caesars Pizza | Canada

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Work Experience

Boston Pizza

Assistant Manager

2010-06-01 00:00:00 - 2010-11-01 00:00:00

Swiss Chalet

Assistant Manager

2006-04-01 00:00:00 - 2010-05-01 00:00:00

Little Caesars Pizza

Store Manager

2004-06-01 00:00:00 - 2006-04-01 00:00:00

Canada

Assistant Manager

2001-08-01 00:00:00 - 2004-06-01 00:00:00

Skills

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Languages

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FAQ About Bruce Burgess

Bruce Burgess is located at
Toronto, Toronto, Canada

Bruce Burgess is a Assist in the day-to-day leadership and management of restaurant Responsible for alcohol inventory Supports the management team in all aspects of operating the Restaurant to strict Boston Pizza standards Core Role: Guest Experience, People Development, Sales and Profitability and Standards & Control. Assist in the day-to-day leadership and management of restaurant Accountable for key financials (Sales, SRS, IBCC, EBITDA) and KPI's (Net Promoter, Guest Experience, Steritech, Engagement, Turnover) in partnership with the management team Manage fiscal results, budgets, forecasts and reports on product and service Organize bi-weekly "One-on-Ones" Supports the management team in all aspects of operating a "Benchmark Restaurant" to the Brand standards, creating a perfect guest experience every time while focusing on on-going associate development. Core Role: Guest Experience, People Development, Sales and Profitability and Standards & Control Achievements Scored 95% on Steritech Audit Ranked #1 store in region overall 2008/2009 Decreased Delivery Missings from .65% to below .40% Decreased Delivery Complaints from .60% to below .35% Increased net sales by 25%. Responsible for product preparation and customer service Hiring, training, supervising, motivating staff to achieve budgets or incentives Monitoring and controlling labour hour usage Conducted weekly inventory, Compiling and maintaining an inventory database, Placed orders with suppliers to maintain inventory levels Preparing bi-weekly payroll reports and Preparing daily cash summaries Achievements Instituted new administrative procedures in order to decrease cash shortages Instituted new procedure in order to improve consistency of product Increased monthly net sales by 20% McDonalds Restaurants. Responsible for schedule according to business demands Enforced company procedure and policies Conducted monthly inventory Responsible for ordering according to production schedule and inventory levels Achievements Consistently achieved revenue targets during tenure Improved Drive thru Speed of Service Improved employee satisfaction measured by employee surveys.