Brittany Wilson Email & Phone Number | I am a seasoned customer success manager with 7+ years of team management and business operations experience in the technology sector. Recognized for demonstrating a natural aptitude for researching and resolving technical issues within the eExchange platform, as well as for producing quality error-free documentation and researching and analyzing large amounts of content to condense and communicate key ideas effectively. As such, I have consistently exceeded budgetary and performance goals and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include a growth-focused leader thriving in deadline-driven environments with the capability to work on multiple projects and deliver exceptional results within time restraints. Delivering superior administration on the latter areas of expertise requires the utilization of effective communication skills, research skills, as well as business acumen, systems analysis, project management, and resource management to support efficiency and maximum returns. Currently, I am the Customer Success Manager II with Benefitfocus Under my leadership, I provide superior customer service and retention through adhering to strict deadlines. I also manage client relationships between Benefitfocus and three carrier clients demonstrating expert knowledge in all technical aspects of eExchange software. In addition, I liaise with senior leadership, stakeholders, and management teams to ensure the company’s technological support structure is driving the business forward with minimal expenditures. Colleagues describe me as a progressive, driven, down-to-earth, technical, and managerial expert who can be relied on to offer superior solutions that deliver profitable results on time. I am pursuing new opportunities and can be reached through this profile.

Brittany Wilson

I am a seasoned customer success manager with 7+ years of team management and business operations ex...
Charleston, South Carolina Metropolitan Area, United States

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Brittany Wilson’s Email bwilson@benefitfocus.com

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Brittany Wilson’s Location Charleston, South Carolina Metropolitan Area, United States

Brittany Wilson’s Current Industry Benefitfocus

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Work Experience

Benefitfocus

Customer Operations Manager

2024-03-01 00:00:00 - Present

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FAQ About Brittany Wilson

Brittany Wilson is located at
Charleston, South Carolina Metropolitan Area, United States

Brittany Wilson is a I am a seasoned customer success manager with 7+ years of team management and business operations experience in the technology sector. Recognized for demonstrating a natural aptitude for researching and resolving technical issues within the eExchange platform, as well as for producing quality error-free documentation and researching and analyzing large amounts of content to condense and communicate key ideas effectively. As such, I have consistently exceeded budgetary and performance goals and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include a growth-focused leader thriving in deadline-driven environments with the capability to work on multiple projects and deliver exceptional results within time restraints. Delivering superior administration on the latter areas of expertise requires the utilization of effective communication skills, research skills, as well as business acumen, systems analysis, project management, and resource management to support efficiency and maximum returns. Currently, I am the Customer Success Manager II with Benefitfocus Under my leadership, I provide superior customer service and retention through adhering to strict deadlines. I also manage client relationships between Benefitfocus and three carrier clients demonstrating expert knowledge in all technical aspects of eExchange software. In addition, I liaise with senior leadership, stakeholders, and management teams to ensure the company’s technological support structure is driving the business forward with minimal expenditures. Colleagues describe me as a progressive, driven, down-to-earth, technical, and managerial expert who can be relied on to offer superior solutions that deliver profitable results on time. I am pursuing new opportunities and can be reached through this profile.