Brian Cooper Email & Phone Number | Senior Technical Support Engineer with excellent customer service skills. I apply new technologies to improve business processes. Strong leadership skills and extensive experience in system design, implementation and technology deployment. Problem solver who works both independently and as a member of a team. Superior communication and interpersonal skills. Reputation as team motivator. Focused and calm in stressful situations. Specialties: Servers running Microsoft Windows Server 2003, 2008 and 2012; AD and ADFS; SQL Server 2005, 2008 and 2012; Citrix XP, Presentation Server 3.0, 4.0, 5, and 6+; XenApp 5.0,6.5; Edgesight 4.0, 4.5, 5.0; Citrix Password Manager 2.5, 4.0, 4.5, 5.0; Citrix Resource Manager XP, 3.0, 4.0, 4.5; VMware ESX 3.5, 5.0; MS Hyper-V Server 2008; XenServer 4.0, 5.0 w/ XenCenter console; XenDesktop 2.1.

Brian Cooper

Senior Technical Support Engineer with excellent customer service skills. I apply new technologies t...
Fort Lauderdale, Florida, United States

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Brian Cooper’s Email bcooper@kfainc.com

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Brian Cooper’s Location Fort Lauderdale, Florida, United States

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Technical Support Consultant

2021-10-01 00:00:00 - 2022-10-01 00:00:00

Customer Service Representative

2015-03-01 00:00:00 - 2021-10-01 00:00:00

System Administrator II

2013-05-01 00:00:00 - 2015-03-01 00:00:00

Teir 1 Technical Support Representitive

2010-02-01 00:00:00 - 2011-10-01 00:00:00

Technical Support Representative - Itronixs

2009-05-01 00:00:00 - 2010-02-01 00:00:00

Senior Technical Support Eng. L2

2004-02-01 00:00:00 - 2009-02-01 00:00:00

Senior Technical Engineer

2000-10-01 00:00:00 - 2004-01-01 00:00:00

Technician

1996-01-01 00:00:00 - 1998-01-01 00:00:00

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Brian Cooper is a Senior Technical Support Engineer with excellent customer service skills. I apply new technologies to improve business processes. Strong leadership skills and extensive experience in system design, implementation and technology deployment. Problem solver who works both independently and as a member of a team. Superior communication and interpersonal skills. Reputation as team motivator. Focused and calm in stressful situations. Specialties: Servers running Microsoft Windows Server 2003, 2008 and 2012; AD and ADFS; SQL Server 2005, 2008 and 2012; Citrix XP, Presentation Server 3.0, 4.0, 5, and 6+; XenApp 5.0,6.5; Edgesight 4.0, 4.5, 5.0; Citrix Password Manager 2.5, 4.0, 4.5, 5.0; Citrix Resource Manager XP, 3.0, 4.0, 4.5; VMware ESX 3.5, 5.0; MS Hyper-V Server 2008; XenServer 4.0, 5.0 w/ XenCenter console; XenDesktop 2.1.

Brian Cooper has prior
experience in the following industries:
Kfa | E Builder | Campus Management | Ultimate Software | General Dynamics C4 Systems | Citrix Systems | North Broward Preparatory School | Pc Solutions

Brian Cooper has the following professional experience:
Kfa | E Builder | Campus Management | Ultimate Software | General Dynamics C4 Systems | Citrix Systems | North Broward Preparatory School | Pc Solutions