Brenda Iacovelli Email & Phone Number | Customer-centric senior management professional with 25+ years of success leading and building teams, supporting customer service Telecom and IT support teams, stimulating performance, and securing clients while delivering high-quality service and support to customers across several verticals. Proven expertise in providing information and solutions to resolve issues promptly and retain customer loyalty and business. Renowned for outstanding work performance, encompassing a wide variety of tasks which consistently meet both the client’s needs and organization’s target. An empathic and active listener with experience working with diverse populations. Excellent rapport building skills with reputation for treating staff and clients with respect and tact. Demonstrated leadership capabilities, experience operating in fast-paced environment, and history of consistently achieving company goals and objectives.

Brenda Iacovelli

Customer-centric senior management professional with 25+ years of success leading and building teams...
Mesa, Arizona, United States

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Brenda Iacovelli’s Location Mesa, Arizona, United States

Brenda Iacovelli’s Current Industry Optum Optumcare

Brenda Iacovelli’s Prior Industry Talbert Medical | The Hilton Anaheim And Towers

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Sr. Tech. Support Analyst

2023-02-01 00:00:00 - Present

ITSM Process Analyst - Major Incidents

2019-04-01 00:00:00 - Present

Manager, Communications Services

1992-10-01 00:00:00 - 2019-04-01 00:00:00

Assistant Director of Communications

1984-07-01 00:00:00 - 1992-09-01 00:00:00

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Brenda Iacovelli is a Customer-centric senior management professional with 25+ years of success leading and building teams, supporting customer service Telecom and IT support teams, stimulating performance, and securing clients while delivering high-quality service and support to customers across several verticals. Proven expertise in providing information and solutions to resolve issues promptly and retain customer loyalty and business. Renowned for outstanding work performance, encompassing a wide variety of tasks which consistently meet both the client’s needs and organization’s target. An empathic and active listener with experience working with diverse populations. Excellent rapport building skills with reputation for treating staff and clients with respect and tact. Demonstrated leadership capabilities, experience operating in fast-paced environment, and history of consistently achieving company goals and objectives.