Brenda Harding Email & Phone Number | Workforce Management, and Call Center experience. I've worked in the call center business for over 30 years. For 23 of those years, I have worked in the WorkForce management field, doing various jobs. For the past 13 years, my focus has been on the IT side of WorkForce management. Working towards automation in many areas with WFM tools to help make things easier for our call center agents, supervisors, and managers. I work closely with our clients to come up with solutions to help them run and make their business more profitable. Specialties: IEX, ACD's (Avaya, Syposium, Cisco IPCC, etc)

Brenda Harding

Workforce Management, and Call Center experience. I've worked in the call center business for over...
5037 West Sundrop Circle, Salt Lake City, United States

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Brenda Harding’s Email brenda.harding@concentrix.com

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Brenda Harding’s Location 5037 West Sundrop Circle, Salt Lake City, United States

Brenda Harding’s Current Industry Concentrix

Brenda Harding’s Prior Industry Convergys

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Work Experience

Concentrix

Director Platform Management

1991-06-01 00:00:00 - Present

Convergys

Sr. Consultant Application & Technology Solutions - WFM Applications

2017-02-01 00:00:00 - 2020-12-01 00:00:00

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FAQ About Brenda Harding

Brenda Harding is located at
5037 West Sundrop Circle, Salt Lake City, United States

Brenda Harding is a Workforce Management, and Call Center experience. I've worked in the call center business for over 30 years. For 23 of those years, I have worked in the WorkForce management field, doing various jobs. For the past 13 years, my focus has been on the IT side of WorkForce management. Working towards automation in many areas with WFM tools to help make things easier for our call center agents, supervisors, and managers. I work closely with our clients to come up with solutions to help them run and make their business more profitable. Specialties: IEX, ACD's (Avaya, Syposium, Cisco IPCC, etc)