Braylon Wilcott Email & Phone Number | Implementation and Support Specialist; dedicated to moving the needle. Whether the needle is onboarding customers or customer satisfaction ratings; that is my motivation. • Managed a global third party outbound call center in Pampangas, Philippines. Implemented site accountability through leadership team. In an effort to continuously improve performance, leveraging sales management experience to share practices with client. Created and implemented site strategy to increase Company’s margins and profitability. • Spent time as a Global Implementation Manager rolling out trainings in Manila, Philippines, San Salvador, El Salvador, and Ottawa, Canada. During this time our team increased Consumer revenue by 7 Million year over year. Specialties: Implementation, Customer Success, Technical Support, Customer Onboarding, Employee Onboarding, Training, Sales coaching, RFPs, Call center structure, site optimization

Braylon Wilcott

Implementation and Support Specialist; dedicated to moving the needle. Whether the needle is onboard...
224 Rinehardt Street, Hutto, United States

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Braylon Wilcott’s Location 224 Rinehardt Street, Hutto, United States

Braylon Wilcott’s Current Industry Telogis A Verizon

Braylon Wilcott’s Prior Industry Greenroad | Telogis | Wincor Nixdorf | Dell

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Customer Success Manager

2017-07-01 00:00:00 - Present

Director of Implementation

2015-10-01 00:00:00 - 2016-12-01 00:00:00

Area Support Director

2015-05-01 00:00:00 - 2015-10-01 00:00:00

Field Service Dispatch Supervisor & Help Desk Manager

2010-03-01 00:00:00 - 2011-07-01 00:00:00

Consumer Sales & Account Manager

2008-10-01 00:00:00 - 2009-10-01 00:00:00

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Braylon Wilcott is a Implementation and Support Specialist; dedicated to moving the needle. Whether the needle is onboarding customers or customer satisfaction ratings; that is my motivation. • Managed a global third party outbound call center in Pampangas, Philippines. Implemented site accountability through leadership team. In an effort to continuously improve performance, leveraging sales management experience to share practices with client. Created and implemented site strategy to increase Company’s margins and profitability. • Spent time as a Global Implementation Manager rolling out trainings in Manila, Philippines, San Salvador, El Salvador, and Ottawa, Canada. During this time our team increased Consumer revenue by 7 Million year over year. Specialties: Implementation, Customer Success, Technical Support, Customer Onboarding, Employee Onboarding, Training, Sales coaching, RFPs, Call center structure, site optimization