Bpm Alesha Hope Email & Phone Number | Personable and detail-oriented Customer Service and Risk Leader with a Regulatory Compliance background focused on improving operational results by applying Agile methodologies and other root cause/process improvement techniques and tools. Many years of successful professional business operations in the financial services industry enables me to make data-driven decisions and analyze complex situations. Proven ability to drive project solutions and implementation, training and managing multi-functional systems. Articulate communicator and attentive listener with exceptional verbal, collaborative and facilitation skills. Multi-faceted achiever and polished change agent with a passion for leadership, problem solving and cultivating talent.

Bpm Alesha Hope

Personable and detail-oriented Customer Service and Risk Leader with a Regulatory Compliance backgro...
Richmond, Virginia, United States

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Bpm Alesha Hope’s Phone Numbers +1 800-689-****

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Bpm Alesha Hope’s Location Richmond, Virginia, United States

Bpm Alesha Hope’s Current Industry Capital One

Bpm Alesha Hope’s Prior Industry T Mobile | Citizens Bank | J Sargeant Reynolds Community College

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Front Line Operations Coach

2024-03-01 00:00:00 - Present

Customer Service Expert

2017-10-01 00:00:00 - 2018-06-01 00:00:00

Contact Center Specialist III

2012-07-01 00:00:00 - 2016-09-01 00:00:00

Regional Reporter/Virginia FBLA

2009-09-01 00:00:00 - 2010-06-01 00:00:00

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Bpm Alesha Hope is a Personable and detail-oriented Customer Service and Risk Leader with a Regulatory Compliance background focused on improving operational results by applying Agile methodologies and other root cause/process improvement techniques and tools. Many years of successful professional business operations in the financial services industry enables me to make data-driven decisions and analyze complex situations. Proven ability to drive project solutions and implementation, training and managing multi-functional systems. Articulate communicator and attentive listener with exceptional verbal, collaborative and facilitation skills. Multi-faceted achiever and polished change agent with a passion for leadership, problem solving and cultivating talent.