Bill Stout Email & Phone Number | Responsibility is to bring order, structure, and focused management and attention to the customer's problems in order to gain complete consumer satisfaction. Applies technical expertise in order to resolve highly complex customer issues by coordinating the technical support between the field and Customer Service managers. Interfaces with Senior Management, Engineering, Sales, Marketing, Customer Service and customers to resolve business, and technical issues on all products and services. Manages activities of individual contributors with assigned team. Controls and directs internal resources in terms of setting time requirements and expectations. Assist with the selection and training of Customer Support Managers assigned to a geographic region or country.

Bill Stout

Responsibility is to bring order, structure, and focused management and attention to the customer's...
Franklin, Massachusetts, United States

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Bill Stout’s Email b.stout@dellemc.com

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Bill Stout’s Location Franklin, Massachusetts, United States

Bill Stout’s Current Industry Dell Emc

Bill Stout’s Prior Industry Emc

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Customer Success Incident Manager

2018-07-01 00:00:00 - Present

Education Commercial Specialist

2009-01-01 00:00:00 - 2012-01-01 00:00:00

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Bill Stout is a Responsibility is to bring order, structure, and focused management and attention to the customer's problems in order to gain complete consumer satisfaction. Applies technical expertise in order to resolve highly complex customer issues by coordinating the technical support between the field and Customer Service managers. Interfaces with Senior Management, Engineering, Sales, Marketing, Customer Service and customers to resolve business, and technical issues on all products and services. Manages activities of individual contributors with assigned team. Controls and directs internal resources in terms of setting time requirements and expectations. Assist with the selection and training of Customer Support Managers assigned to a geographic region or country.