Bernie Lee

Bernie Lee

VP, Product Engineering at Computer Talk Technology
Toronto, Ontario, Canada

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Work Experience

Computer Talk Technology Inc.

VP, Product Engineering

2012-09-01 - Present

Sierra Systems

Technology Director

2001-01-01 - 2012-09-01

CTT, Inc.

Architect / Development Lead

1993-04-01 - 2000-12-01

Phonetix Corporation

Senior System Engineer

1990-10-01 - 1993-04-01

Skills

contact center unified communications automated notification system speech ivr social media ucma pcicompliant crm integrations multimodal recording pci cloud cloud & onpremises multichannel elevations omnichannel web chat realtime reporting historical reporting interaction viewer pbx agnostic speech analytics microsoft gold communications specialist microsoft teams mobile chat customer experience voice calls video calls enterpriselevel security wfm integration integrated interaction viewer chatbots crm dynamics 365 salesforce servicenow teams contiguous communication team native microsoft teams native call center cloud contact center call center software enterprise customer service computer software

Languages

English French