FAQ About Bernard Pickett

• What is Bernard Pickett's address?

  Bernard Pickett is located at
  Durham, North Carolina, United States

• What is Bernard Pickett's job title?

  Bernard Pickett is a Experienced Leader, Communications Mgr, and Award winning Call \ Contact Center Engineer in the public and private corporate business sector. Proven, resourceful, and successful Manager, Engineer, Analyst, Project Mgr, and Technical Specialist, in the industry with companies like AT&T, Cisco, & other Fortune 500 companies, Accomplishments include successfully engineering, implementing, managing, and technically assured multi-billion dollar corporations communications, consisting of various VoIP, IPT, Data, & legacy system GWs, utilizing TCP/IP, MGCP, H.323, AMIS protocols, across LAN/WAN and other AVVID \ Cisco Unified Collaboration technologies. I am an accomplished, energetic, innovative team player, w\ good communication skills. I am computer literate in MS office, Visio, and other design & engineering software. My strengths include Call Center and Cisco Unified Contact Center design & support, which include VOIP \ Integrated \ collaboration communications, Project mgmt, network architectures, system integration, employee management, and customer support. I have been particularly effective in identifying and resolving complex Call \ Contact Center telephony issues, establishing peak efficiency and cost effectiveness. Some examples were poor architecture and service quality, corporate voice and call center congestion., Skills: - CVP & Unified Contact Center \ Collaboration Design & Support - Experienced Manager w\ team skills. - Competent and successful Project Mgr - Leadership Skills: - Organized - Focused - Self Driven - Problem Solver - Inspired Team player - Accurate Documentation - Training and Development - Customer Requirements Gathering - Innovator Awards \ Achievements: - Achieved "Standing Ovation Award" for outstanding client call center design, service, & support. Inactive Secret Clearance

• What industry does Bernard Pickett currently work in?

  Bernard Pickett currently works in the Cisco Systems |

• Which languages does Bernard Pickett speak?

  No Languages Available

• Which industries has Bernard Pickett previously worked in?

  Bernard Pickett has prior
  experience in the following industries:
  Northrop Grumman | At And T | I Net

• What is Bernard Pickett’s work experience?

  Bernard Pickett has the following professional experience:
  Cisco Systems | Northrop Grumman | At And T | I Net

• How can I find Bernard Pickett on LinkedIn?

  You can view Bernard Pickett’s LinkedIn profile at LinkedIn URL

• What are Bernard Pickett’s work email addresses?

  Bernard Pickett’s work email
  addresses are
  bpickett@cisco.com

• What company does Bernard Pickett work for?

  Cisco Systems |