Bernard Parisot
Executive fluent in French and English, with deep expertise in handling customer relation (BPO, Offs...
Greater Paris Metropolitan Region, Greater Paris Metropolitan Region, France
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Bernard Parisot’s Email bernard.parisot@xerox.com
Social Media
Bernard Parisot’s Location Greater Paris Metropolitan Region, Greater Paris Metropolitan Region, France
Bernard Parisot’s Current Industry No Name
Bernard Parisot’s Prior Industry Premiumpeers | Net 7 | Xerox Services | Stream Global Services | Oracle | Cisco | Commerce One | Lotusibm | Lotus | Microsoft | Digital Equipment
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Work Experience
No Name
Retired/Retraité
2020-10-01 00:00:00 - Present
Premiumpeers
Premium Peers Member
2018-02-01 00:00:00 - 2020-10-01 00:00:00
Net 7
Pasionnate Customer Relation Director And Transition Mgr
2017-12-01 00:00:00 - 2020-10-01 00:00:00
Xerox Services
Gm France Delivery Support Capability
2012-07-01 00:00:00 - 2017-10-01 00:00:00
Stream Global Services
Senior Site Director (Offshore, Tunis)
2010-04-01 00:00:00 - 2012-03-01 00:00:00
Oracle
Senior Director Sales Support/Professional Services
2005-04-01 00:00:00 - 2008-11-01 00:00:00
Cisco
Int'l Senior Support Executive Consultant (Msquared)
2004-06-01 00:00:00 - 2005-04-01 00:00:00
Commerce One
Emea Senior Director For Education/Support & It
2000-11-01 00:00:00 - 2004-02-01 00:00:00
Lotusibm
Emea Services, Director For Support Education & Assets
1999-03-01 00:00:00 - 2000-11-01 00:00:00
Lotus
Western Europe, Midddle East And Africa Support Center Director
1995-05-01 00:00:00 - 1998-01-01 00:00:00
Microsoft
Senior Manager
1991-11-01 00:00:00 - 1995-05-01 00:00:00
Digital Equipment
Manager
1984-04-01 00:00:00 - 1991-11-01 00:00:00Skills
Languages
FAQ About Bernard Parisot
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Bernard Parisot is located at
Greater Paris Metropolitan Region, Greater Paris Metropolitan Region, France -
Bernard Parisot is a Executive fluent in French and English, with deep expertise in handling customer relation (BPO, Offshore) including business development, delivery and customer satisfaction/loyalty. Known for my ability to create/develop fee-based businesses in services for high-tech companies such as Lotus/IBM, Commerce One, Cisco, Oracle, Xerox and recently with Apple (BPO). Strong belief that customer experience is the corner stone of any successful company. Excellent skills in creating a full operation (over 650p) from scratch (including the setup of the building) and driving it to meet corporate goals (top and bottom lines). Dynamic and at ease in international and matrix environments/projects. Used to deal at C-Level. Forward Thinking and Expert, I am trustworthy and engaged, now looking for a new challenge with a high-tech company wishing to implement and develop its customer/professional services in Europe. I primarly work as Interim, short to mid term missions and Transition Mgt. Skills : Profit and Loss accountability Hiring VP/Site director Definition of service/support strategies (BPR and BPO Offshore/Nearshore) Management of Loyalty/Total Experience Customer group in Europe (Oracle) Services strategy definition (BPR and BPO, Nearshore/Offshore) Management of large International BPO projects (Cisco, Oracle, Stream) Support/Contact Centers creation and improvement Some example of Achievements : Recently created 2 Call centers in France for Apple (BPO) Set-up of new and large services/support entities in different countries ((France, Belgium, Hungary, South Africa, Tunisia) and different companies (Xerox, Lotus/IBM, Stream, Cisco) up to 650 advisors + Mgt (Supervisors, QA, IT , Trainers and Operations Mgrs)
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Bernard Parisot currently works in the No Name |
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No Languages Available
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Bernard Parisot has prior
experience in the following industries:
Premiumpeers | Net 7 | Xerox Services | Stream Global Services | Oracle | Cisco | Commerce One | Lotusibm | Lotus | Microsoft | Digital Equipment -
Bernard Parisot has the following professional experience:
No Name | Premiumpeers | Net 7 | Xerox Services | Stream Global Services | Oracle | Cisco | Commerce One | Lotusibm | Lotus | Microsoft | Digital Equipment -
You can view Bernard Parisot’s LinkedIn profile at LinkedIn URL
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Bernard Parisot’s work email
addresses are
bernard.parisot@xerox.com -
No Name |
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