Bazurudeen Mkm Email & Phone Number | ● Working on the Incident, service request and problem records on daily basis. ● Ensuring the SLA is met for the incident tickets that are assigned under my assignee. ● Regular follow ups on the tickets that are waiting for fix from dev or other customer. ● Batch Jobs are monitored using Tidal, Control-M and IBM tools in case of any failures. Logs will be analyzed, and next steps will be performed based on the issue. ● Tidal jobs will be running on daily basis. Having responsibility to monitor and ensuring the jobs are running fine. In case, of any issue with the job or failed job. Need to mitigate the issue at the earliest. ● Tidal jobs are tested in the planning module and dev will be providing the scripts for testing. ● Jobs are defined as per the requirement from the Client in Tidal and Control-M. ● Tidal tool is used for an application in the project. It is used to feed the daily files and the jobs are monitored from this interface. ● Failures will be addressed and incase if any source file. Source file data will be fixed with the help of Dev team/vendor team. ● IBM tools are used for scheduling the jobs for the application. It is used to hold the daily employee commission data for the customer. ● Need to check the source files are received on time and scheduling the job based on the file availability. ● Informatica is used to abort the job at the back end and incase of any issue in loading the source file. Jobs will be triggered from Informatica. ● WebLogic being used for application and maintenance will be taken care. ● OS patching and Service Account password change will be performed monthly or depending upon the requirement. ● Providing support for the application and incase of any dip in the application. Need to figure out the root cause and mitigate it. ● Daily job status report to be sent to the business with the job status. ● Weekly update report is being sent to leadership and management with the SLA and Application Availability. ● Providing support for the application and incase of any dip in the application. Need to figure out the root cause and mitigate it. ● Daily sync up meetings and monthly review meetings will be attended and action items will be taken care. ● Management reporting activities will be taken care and submitted before the target date

Bazurudeen Mkm

● Working on the Incident, service request and problem records on daily basis. ● Ensuring the SLA is...
India

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Bazurudeen Mkm’s Email bazurudeen.mkm@hcl.com

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Bazurudeen Mkm’s Location India

Bazurudeen Mkm’s Current Industry Nium

Bazurudeen Mkm’s Prior Industry Hcl Technologies | Virtusapolaris

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Work Experience

Nium

Technical Support Engineer

2022-07-01 00:00:00 - Present

Hcl Technologies

Consultant

2019-03-01 00:00:00 - 2022-07-01 00:00:00

Virtusapolaris

Associate Consultant At Virtusa Polaris

2012-01-01 00:00:00 - 2018-06-01 00:00:00

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FAQ About Bazurudeen Mkm

Bazurudeen Mkm is located at
India

Bazurudeen Mkm is a ● Working on the Incident, service request and problem records on daily basis. ● Ensuring the SLA is met for the incident tickets that are assigned under my assignee. ● Regular follow ups on the tickets that are waiting for fix from dev or other customer. ● Batch Jobs are monitored using Tidal, Control-M and IBM tools in case of any failures. Logs will be analyzed, and next steps will be performed based on the issue. ● Tidal jobs will be running on daily basis. Having responsibility to monitor and ensuring the jobs are running fine. In case, of any issue with the job or failed job. Need to mitigate the issue at the earliest. ● Tidal jobs are tested in the planning module and dev will be providing the scripts for testing. ● Jobs are defined as per the requirement from the Client in Tidal and Control-M. ● Tidal tool is used for an application in the project. It is used to feed the daily files and the jobs are monitored from this interface. ● Failures will be addressed and incase if any source file. Source file data will be fixed with the help of Dev team/vendor team. ● IBM tools are used for scheduling the jobs for the application. It is used to hold the daily employee commission data for the customer. ● Need to check the source files are received on time and scheduling the job based on the file availability. ● Informatica is used to abort the job at the back end and incase of any issue in loading the source file. Jobs will be triggered from Informatica. ● WebLogic being used for application and maintenance will be taken care. ● OS patching and Service Account password change will be performed monthly or depending upon the requirement. ● Providing support for the application and incase of any dip in the application. Need to figure out the root cause and mitigate it. ● Daily job status report to be sent to the business with the job status. ● Weekly update report is being sent to leadership and management with the SLA and Application Availability. ● Providing support for the application and incase of any dip in the application. Need to figure out the root cause and mitigate it. ● Daily sync up meetings and monthly review meetings will be attended and action items will be taken care. ● Management reporting activities will be taken care and submitted before the target date