Ashley Roberts Email & Phone Number | Currently a self employed Team Manager working in London. Previously a successful Team Manager for Capita with 7 years’ experience within the financial sector, earned through a number of various roles, more specifically within the banking complaints environment. I have experience with maintaining and ensuring high levels of quality from my team members, achieved through compliance with current client processes. Attention to detail is a quality that I have found to be invaluable within my role. Having worked as a Senior Quality Assessor and now as a Team Manager, I am extremely aware of the importance of meeting strict deadlines and targets from both perspectives, whilst also ensuring quality and integrity is maintained for the client and the customer. I enjoy identifying upcoming and/or potential risks and raising them accordingly with Senior Management and relevant Stakeholders to reach a resolution. I also enjoy working within a strict framework and meeting deadlines. My current role demands a high level of organisation and time management which are aspects of the role that I really enjoy and do well.

Ashley Roberts

Currently a self employed Team Manager working in London. Previously a successful Team Manager for...
Chester, Chester, United Kingdom

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Ashley Roberts’s Location Chester, Chester, United Kingdom

Ashley Roberts’s Current Industry Self Employed Contractor

Ashley Roberts’s Prior Industry Capita | MBNA

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Team Manager Financial Services

2016-06-01 00:00:00 - Present

Team Manager

2015-03-01 00:00:00 - 2016-04-01 00:00:00

Banking Complaints Case Manager

2009-12-01 00:00:00 - 2012-03-01 00:00:00

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Ashley Roberts is a Currently a self employed Team Manager working in London. Previously a successful Team Manager for Capita with 7 years’ experience within the financial sector, earned through a number of various roles, more specifically within the banking complaints environment. I have experience with maintaining and ensuring high levels of quality from my team members, achieved through compliance with current client processes. Attention to detail is a quality that I have found to be invaluable within my role. Having worked as a Senior Quality Assessor and now as a Team Manager, I am extremely aware of the importance of meeting strict deadlines and targets from both perspectives, whilst also ensuring quality and integrity is maintained for the client and the customer. I enjoy identifying upcoming and/or potential risks and raising them accordingly with Senior Management and relevant Stakeholders to reach a resolution. I also enjoy working within a strict framework and meeting deadlines. My current role demands a high level of organisation and time management which are aspects of the role that I really enjoy and do well.