Ashley Nathan Email & Phone Number | Results-oriented Business Analyst with over 8 years of experience, specializing in the domains of US Healthcare and Payments. As a Certified Business Analysis Professional, CBAP trained as prescribed by International Institute of Business Analysis (IIBA), I bring a wealth of knowledge and expertise in driving successful projects and delivering customer-centric solutions. Throughout my career, I have honed my skills in creating comprehensive documentation, including Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), Use Case specifications, workflows, and Functional Specification Documents. My proficiency extends to utilizing tools such as Microsoft Visio, Lucidchart, Balsamiq, JIRA, Freshdesk, and MS Office to effectively communicate requirements and develop user stories, UML diagrams, wireframes, and mockups. My expertise lies in various key areas, including requirement elicitation, prioritization, understanding the scope, gap analysis, stakeholder analysis and management, sprint planning, sprint review, product backlog management, and change request management. I excel in conducting thorough requirements gathering sessions using techniques such as document analysis, interviews, prototyping, interface analysis, questionnaires, brainstorming sessions, and focus group discussions. This ensures a comprehensive understanding of project objectives and leads to the creation of accurate and valuable deliverables. Throughout my professional journey, I have successfully conducted AS-IS and TO-BE analysis, providing insightful recommendations for fit-for-business solutions by designing change strategies. By leveraging my strong analytical skills and expertise in process modeling, such as data flow modeling and BPMN, I have conducted comprehensive gap analyses, scope analyses, and impact analyses of business processes. As an advocate of Agile methodologies, I have actively participated in sprint cycles, stand-ups, storyboards, retrospectives, reviews, and sprint planning sessions. I have contributed to better estimation of user stories and facilitated effective knowledge transfer. I have a proven track record of successfully managing post-sale relationships with strategic customers, providing tailored support, and swiftly resolving any roadblocks to ensure seamless product adoption and customer satisfaction. My skills extend beyond the technical realm to stakeholder management, requirement prioritization, impact analysis, requirement analysis, scope management, requirement traceability matrix (RTM), RACI matrix, and testing/UAT.

Ashley Nathan

Results-oriented Business Analyst with over 8 years of experience, specializing in the domains of US...
India

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Ashley Nathan’s Email ashley.nathan@mphasis.com

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Ashley Nathan’s Location India

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Ashley Nathan’s Prior Industry Creliohealth | Mphasis | Capita

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Work Experience

Creliohealth

Sr. Managed Services Specialist - Business Analyst

2022-05-01 00:00:00 - 2023-06-01 00:00:00

Mphasis

Quality Analyst

2019-07-01 00:00:00 - 2022-04-01 00:00:00

Capita

Process Lead

2014-05-01 00:00:00 - 2018-07-01 00:00:00

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FAQ About Ashley Nathan

Ashley Nathan is located at
India

Ashley Nathan is a Results-oriented Business Analyst with over 8 years of experience, specializing in the domains of US Healthcare and Payments. As a Certified Business Analysis Professional, CBAP trained as prescribed by International Institute of Business Analysis (IIBA), I bring a wealth of knowledge and expertise in driving successful projects and delivering customer-centric solutions. Throughout my career, I have honed my skills in creating comprehensive documentation, including Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), Use Case specifications, workflows, and Functional Specification Documents. My proficiency extends to utilizing tools such as Microsoft Visio, Lucidchart, Balsamiq, JIRA, Freshdesk, and MS Office to effectively communicate requirements and develop user stories, UML diagrams, wireframes, and mockups. My expertise lies in various key areas, including requirement elicitation, prioritization, understanding the scope, gap analysis, stakeholder analysis and management, sprint planning, sprint review, product backlog management, and change request management. I excel in conducting thorough requirements gathering sessions using techniques such as document analysis, interviews, prototyping, interface analysis, questionnaires, brainstorming sessions, and focus group discussions. This ensures a comprehensive understanding of project objectives and leads to the creation of accurate and valuable deliverables. Throughout my professional journey, I have successfully conducted AS-IS and TO-BE analysis, providing insightful recommendations for fit-for-business solutions by designing change strategies. By leveraging my strong analytical skills and expertise in process modeling, such as data flow modeling and BPMN, I have conducted comprehensive gap analyses, scope analyses, and impact analyses of business processes. As an advocate of Agile methodologies, I have actively participated in sprint cycles, stand-ups, storyboards, retrospectives, reviews, and sprint planning sessions. I have contributed to better estimation of user stories and facilitated effective knowledge transfer. I have a proven track record of successfully managing post-sale relationships with strategic customers, providing tailored support, and swiftly resolving any roadblocks to ensure seamless product adoption and customer satisfaction. My skills extend beyond the technical realm to stakeholder management, requirement prioritization, impact analysis, requirement analysis, scope management, requirement traceability matrix (RTM), RACI matrix, and testing/UAT.