Ashley Morrison FitzGerald Email & Phone Number | With 18 years of experience in the contact center industry, I help clients develop strategic plans and provide outsourcing services to help them fully engage their with their customers. As we know, the landscape of today's contact center environment is changing as buyers want to engage with organizations via new channels. As e-commerce continues to grow, it is now more important than ever to truly understand the customer, their buying habits and how the customer experience can be tailored to a more personal interaction. I look forward to connecting with you to share how I can add more value to your organization and to help you to further engage your customer so that you have a customer for life! My Specialties: Contact Centers: Onshore, Nearshore, Offshore, Customer Care, Sales, Loyalty & Retention, Technical Support, Pay for Support, B2B Account Management, Lead Generation Omni-channel Customer Experience Management: Voice, Chat, IVR, Social Media, Email Digital Transformation Services: Customer Experience Design, Knowledge Management Analytics: Predictive, AI, CSAT, NPS, Social & Web, Big Data Platforms: CRM, Robotics/Process Automation, Digital Assistants/Chatbots, Omni-channel Unified Desktops, Social Media Communities Back Office Services: Financial & Accounting Services, Transcription, Employee Help Desk Industry Experience: Retail, Ecommerce, Technology, Healthcare, Financial Services, Travel, Non-Profit

Ashley Morrison FitzGerald

With 18 years of experience in the contact center industry, I help clients develop strategic plans a...
San Francisco, California, United States

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Ashley Morrison FitzGerald’s Location San Francisco, California, United States

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Senior Vice President, Business Solutions

2023-05-01 00:00:00 - Present

Vice President, Business Development

2017-09-01 00:00:00 - 2023-04-01 00:00:00

Senior Director, Retail Sales

2013-01-01 00:00:00 - 2017-09-01 00:00:00

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Ashley Morrison FitzGerald is located at
San Francisco, California, United States

Ashley Morrison FitzGerald is a With 18 years of experience in the contact center industry, I help clients develop strategic plans and provide outsourcing services to help them fully engage their with their customers. As we know, the landscape of today's contact center environment is changing as buyers want to engage with organizations via new channels. As e-commerce continues to grow, it is now more important than ever to truly understand the customer, their buying habits and how the customer experience can be tailored to a more personal interaction. I look forward to connecting with you to share how I can add more value to your organization and to help you to further engage your customer so that you have a customer for life! My Specialties: Contact Centers: Onshore, Nearshore, Offshore, Customer Care, Sales, Loyalty & Retention, Technical Support, Pay for Support, B2B Account Management, Lead Generation Omni-channel Customer Experience Management: Voice, Chat, IVR, Social Media, Email Digital Transformation Services: Customer Experience Design, Knowledge Management Analytics: Predictive, AI, CSAT, NPS, Social & Web, Big Data Platforms: CRM, Robotics/Process Automation, Digital Assistants/Chatbots, Omni-channel Unified Desktops, Social Media Communities Back Office Services: Financial & Accounting Services, Transcription, Employee Help Desk Industry Experience: Retail, Ecommerce, Technology, Healthcare, Financial Services, Travel, Non-Profit