Ash Alam Email & Phone Number | I am a reliable, confident individual with the ability to work to an exceptionally high standard, I have very high expectations to achieve more and push with a positive attitude, also with the ability to adapt quickly to any given situation. I am both honest and trustworthy and will always go the extra mile. Furthermore I have the ability to understand people who have come from different backgrounds by listening, being patient and valuing others opinions. I am fluent in three languages including English and I am always willing to learn new skills and looking to resonate those skills into the field of IT. SKILLS • Incident Management Training P0+P1+P2 • 1st/2nd Line Experience • MCP / MCDST • Desktop Support Experience • O/S- Windows XP/Windows Vista/Windows 7/Windows 8/Windows 10 • Support MS Office/Outlook 2003, 07 & 2010, 2013,365, Enterprise Vault, Lotus notes • VPN / RSA configuration and set up • Office Communicator, Dameware, GoToAssist and RDP • Comptia A+ • Advanced Diploma for IT Practitioners • NVQ level 3 City & Guilds Diploma • Identify and escalate situations requiring urgent attention with in SLA • Adaptation to Environment • Full Training – iPads, iPhones, Blackberry, Samsung, and HTC + Teaching back • Full training on all Samsung devices -S family, A Family, including tablets, Gear 360 and VR headsets.

Ash Alam

I am a reliable, confident individual with the ability to work to an exceptionally high standard, I...
Birmingham, Birmingham, United Kingdom

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Ash Alam’s Email ash.alam@scc.com

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Ash Alam’s Location Birmingham, Birmingham, United Kingdom

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Ash Alam is a I am a reliable, confident individual with the ability to work to an exceptionally high standard, I have very high expectations to achieve more and push with a positive attitude, also with the ability to adapt quickly to any given situation. I am both honest and trustworthy and will always go the extra mile. Furthermore I have the ability to understand people who have come from different backgrounds by listening, being patient and valuing others opinions. I am fluent in three languages including English and I am always willing to learn new skills and looking to resonate those skills into the field of IT. SKILLS • Incident Management Training P0+P1+P2 • 1st/2nd Line Experience • MCP / MCDST • Desktop Support Experience • O/S- Windows XP/Windows Vista/Windows 7/Windows 8/Windows 10 • Support MS Office/Outlook 2003, 07 & 2010, 2013,365, Enterprise Vault, Lotus notes • VPN / RSA configuration and set up • Office Communicator, Dameware, GoToAssist and RDP • Comptia A+ • Advanced Diploma for IT Practitioners • NVQ level 3 City & Guilds Diploma • Identify and escalate situations requiring urgent attention with in SLA • Adaptation to Environment • Full Training – iPads, iPhones, Blackberry, Samsung, and HTC + Teaching back • Full training on all Samsung devices -S family, A Family, including tablets, Gear 360 and VR headsets.