Arturo Severo Email & Phone Number | Flexible, collaborative, result-oriented human being, passionate about data and the power of analytics and believer in knowledge democratization, with more than 10 years of experience in Interaction Analytics and Quality Management solutions for the Contact Center industry in the Financial and Telecommunications verticals. Arturo’s education includes a bachelor in Telematics Engineering at ITAM – Instituto Tecnológico Autónomo de México in México City. Arturo Severo has achieved business transformation of their customers providing consulting services with best in class consulting methodology, identifying business opportunities at three main levels which are: systems, processes and resources; improving relevant indicators and accelerating the adoption of NICE Nexidia Interaction Analytics and Quality Management Solutions in USA and CALA North/South Cone.

Arturo Severo

Flexible, collaborative, result-oriented human being, passionate about data and the power of analyti...
Mérida, Yucatán, Mexico

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Arturo Severo’s Email aseveroruiz@avaya.com

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Arturo Severo’s Location Mérida, Yucatán, Mexico

Arturo Severo’s Current Industry Nice Nexidia

Arturo Severo’s Prior Industry Nice Systems | Avaya

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Customer Success Manager

2022-02-01 00:00:00 - Present

Business Consultant

2011-04-01 00:00:00 - 2022-02-01 00:00:00

Associate Consultant

2008-01-01 00:00:00 - 2011-03-01 00:00:00

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Arturo Severo is a Flexible, collaborative, result-oriented human being, passionate about data and the power of analytics and believer in knowledge democratization, with more than 10 years of experience in Interaction Analytics and Quality Management solutions for the Contact Center industry in the Financial and Telecommunications verticals. Arturo’s education includes a bachelor in Telematics Engineering at ITAM – Instituto Tecnológico Autónomo de México in México City. Arturo Severo has achieved business transformation of their customers providing consulting services with best in class consulting methodology, identifying business opportunities at three main levels which are: systems, processes and resources; improving relevant indicators and accelerating the adoption of NICE Nexidia Interaction Analytics and Quality Management Solutions in USA and CALA North/South Cone.