Arnaldo Valderrama Email & Phone Number | SUMMARY Experienced multilingual English/Spanish/Portuguese Technical Support Engineer with proven track record of successfully providing OS, PC/Servers, applications, networking, and technical support. Primary focus has been in the IT and telecommunications industries in the USA, and Latin America markets. Possess demonstrated superior, diverse and in-depth technical, communication, and management skills and abilities applied to delivering technical support on: • Installation, upgrades, configuration, and troubleshooting of advanced OS, PC/Servers, applications, and software faults, networking connectivity errors, and general hardware issues • Microsoft Certified Systems Engineer (MCSE). CompTIA A+, and SCP Certified Support Professional • In May 2016 completed two weeks of formal training class for Cisco Certified Network Associate (CCNA) • Long and extensive knowledge of the OSI 7-Layer Model, and the TCP/IP networking, Ethernet • Thorough familiarity with MS Windows Server 2012/2008/2003, Win XP/7/8/10, IIS6/7 • Extensive hands-on experience on TCP/IP Networking, DHCP, DNS, Routing, VLANs, LDAP, NAT, SMTP, Ethernet LAN configuration and troubleshooting, LAN/WAN (T1, T3), and VoIP • Familiarity with networking tools including ping, tracert, Netmon, packet captures, WireShark, etc. • Strong knowledge of MS Office 2010, Outlook, Anti-virus and Malware infections remediation • Excellent telephone/interpersonal/communication and customer interaction skills systems • Recognize the impact and sensitivity that time and problem ownership are of the essence when responding to customer problems • Possess and apply good time management skills to multitask and prioritize multiple projects, and timelines • Thrives on achieving customer satisfaction through a confident and authoritatively support delivery role Specialties: multilingual technical support, customer relations, customer service, Latin america sales, inside sales, networking, telecommunications

Arnaldo Valderrama

SUMMARY Experienced multilingual English/Spanish/Portuguese Technical Support Engineer with proven...
Lewisville, Texas, United States

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Arnaldo Valderrama’s Email avalderrama@careview.com

Arnaldo Valderrama’s Phone Numbers

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Arnaldo Valderrama’s Location Lewisville, Texas, United States

Arnaldo Valderrama’s Current Industry Valbro Enterprises

Arnaldo Valderrama’s Prior Industry Telaid Self Employeed Careview Communications Staffing Agencies Modis Client Aig Meridium Rent A Center At And T Mcafee Argo International Mtl Instruments Pdvsa Services Voxtechnologies Bank Of America Telvista Paragon Intervoice Apex Systems For Microsoft | Industries Inc Client Accenture Johnson And Johnson | | | | | | | | | | | | | | | Networks International |

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Work Experience

Valbro Enterprises

IT and Telecommunications Independent Contractor

2019-11-01 00:00:00 - Present

Apex Systems For Microsoft

AZURE NETWORKING SUPPORT ENGINEER

2019-05-01 00:00:00 - 2019-10-01 00:00:00

Telaid Industries Inc Client Accenture Johnson And Johnson

Voice Dispatch Process Improvement Facilitator

2016-07-01 00:00:00 - 2016-11-01 00:00:00

Self Employeed

IT and Telecommunications Independent Contractor

2016-01-01 00:00:00 - 2016-07-01 00:00:00

Careview Communications

Network System Analyst

2015-10-01 00:00:00 - 2015-12-01 00:00:00

Staffing Agencies

Short Term of Various Project Assignments

2015-06-01 00:00:00 - 2015-07-01 00:00:00

Modis Client Aig

Help Desk Support Analyst - Tier 1 Spanish

2015-05-01 00:00:00 - 2015-06-01 00:00:00

Meridium

Customer Support Engineer - Latin America & World Wide

2011-08-01 00:00:00 - 2014-08-01 00:00:00

Rent A Center

Bilingual IT Field Support Analyst

2011-06-01 00:00:00 - 2011-07-01 00:00:00

At And T

Bilingual Tier 2 Technical Support

2011-04-01 00:00:00 - 2011-05-01 00:00:00

Mcafee

Technical Support Engineer Tier 1 - Latin America Gold Support

2010-10-01 00:00:00 - 2010-12-01 00:00:00

Argo International

Latin America Inside Sales Representative (Bilingual)

2009-03-01 00:00:00 - 2009-09-01 00:00:00

Mtl Instruments

Customer Service & Inside Sales Associate

2008-09-01 00:00:00 - 2008-12-01 00:00:00

Pdvsa Services

International Buyer and Expeditor

2007-05-01 00:00:00 - 2008-06-01 00:00:00

Voxtechnologies

Sales Representative Latin America

2006-03-01 00:00:00 - 2007-02-01 00:00:00

Bank Of America

Personal Banker

2003-09-01 00:00:00 - 2005-06-01 00:00:00

Telvista

Technical Support Representative

2002-11-01 00:00:00 - 2003-07-01 00:00:00

Paragon Networks International

Regional Account Director

1999-01-01 00:00:00 - 2002-01-01 00:00:00

Intervoice

Regional Sales Director

1996-01-01 00:00:00 - 1999-01-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Arnaldo Valderrama

Arnaldo Valderrama is located at
Lewisville, Texas, United States

Arnaldo Valderrama is a SUMMARY Experienced multilingual English/Spanish/Portuguese Technical Support Engineer with proven track record of successfully providing OS, PC/Servers, applications, networking, and technical support. Primary focus has been in the IT and telecommunications industries in the USA, and Latin America markets. Possess demonstrated superior, diverse and in-depth technical, communication, and management skills and abilities applied to delivering technical support on: • Installation, upgrades, configuration, and troubleshooting of advanced OS, PC/Servers, applications, and software faults, networking connectivity errors, and general hardware issues • Microsoft Certified Systems Engineer (MCSE). CompTIA A+, and SCP Certified Support Professional • In May 2016 completed two weeks of formal training class for Cisco Certified Network Associate (CCNA) • Long and extensive knowledge of the OSI 7-Layer Model, and the TCP/IP networking, Ethernet • Thorough familiarity with MS Windows Server 2012/2008/2003, Win XP/7/8/10, IIS6/7 • Extensive hands-on experience on TCP/IP Networking, DHCP, DNS, Routing, VLANs, LDAP, NAT, SMTP, Ethernet LAN configuration and troubleshooting, LAN/WAN (T1, T3), and VoIP • Familiarity with networking tools including ping, tracert, Netmon, packet captures, WireShark, etc. • Strong knowledge of MS Office 2010, Outlook, Anti-virus and Malware infections remediation • Excellent telephone/interpersonal/communication and customer interaction skills systems • Recognize the impact and sensitivity that time and problem ownership are of the essence when responding to customer problems • Possess and apply good time management skills to multitask and prioritize multiple projects, and timelines • Thrives on achieving customer satisfaction through a confident and authoritatively support delivery role Specialties: multilingual technical support, customer relations, customer service, Latin america sales, inside sales, networking, telecommunications

Arnaldo Valderrama currently works in the Valbro Enterprises |

No Languages Available

Arnaldo Valderrama has prior
experience in the following industries:
Apex Systems For Microsoft | Telaid Industries Inc Client Accenture Johnson And Johnson | Self Employeed | Careview Communications | Staffing Agencies | Modis Client Aig | Meridium | Rent A Center | At And T | Mcafee | Argo International | Mtl Instruments | Pdvsa Services | Voxtechnologies | Bank Of America | Telvista | Paragon Networks International | Intervoice

Arnaldo Valderrama has the following professional experience:
Valbro Enterprises | Apex Systems For Microsoft | Telaid Industries Inc Client Accenture Johnson And Johnson | Self Employeed | Careview Communications | Staffing Agencies | Modis Client Aig | Meridium | Rent A Center | At And T | Mcafee | Argo International | Mtl Instruments | Pdvsa Services | Voxtechnologies | Bank Of America | Telvista | Paragon Networks International | Intervoice

You can view Arnaldo Valderrama’s LinkedIn profile at LinkedIn URL

Arnaldo Valderrama’s work email
addresses are
avalderrama@careview.com

Valbro Enterprises |