Aparna Mandal Email & Phone Number | Commenced my career by working in the Telecom industry as a Planning and Validation engineer for network layer team in the ambitious, pan-India 4G project of Reliance Industries. Followed by working as a Customer Solution Engineer in the fast growing, multinational organization of Akamai Technologies with major focus on cloud acceleration, web security, digital business marketing and technical consulting for the B2B SMB customers. - Responsible for end-to-end technical support for the customers including onboarding and post-sales support - Experience of efficient handling of a vast portfolio of customers across different geographies (NA, EMEA, APAC) - Ability to work with multiple sales representatives, under highly stressed. unplanned and demanding situations and meet the project deadlines with proven customer satisfaction - Expertise in understanding the customer's IT infrastructure, their application functionality and their requirements and working with multiple teams to be able to deliver complex solutions - Volunteered in numerous knowledge-sharing sessions with the new hires and partner organizations and other similar initiatives - Knack of learning new things and helping out customers with their problems in the dynamic Internet space - Excellent communication, interpersonal and presentation skills Specialties: - Internet technologies and CDNs (HTTP, SSL, DNS, TCP, IPv4/v6) - Web Security and Performance - Client Interfacing (NA, EMEA, APAC) - People Management - Knowledge Sharing

Aparna Mandal

Commenced my career by working in the Telecom industry as a Planning and Validation engineer for net...
Cambridge, Massachusetts, United States

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Aparna Mandal’s Email aparna.mandal@akamai.com

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Aparna Mandal’s Location Cambridge, Massachusetts, United States

Aparna Mandal’s Current Industry Akamai Technologies

Aparna Mandal’s Prior Industry Reliance Jio Infocomm

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Work Experience

Akamai Technologies

Product Manager

2022-08-01 00:00:00 - Present

Reliance Jio Infocomm

Planning and validation engineer`

2011-07-01 00:00:00 - 2013-07-01 00:00:00

Skills

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Languages

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FAQ About Aparna Mandal

Aparna Mandal is located at
Cambridge, Massachusetts, United States

Aparna Mandal is a Commenced my career by working in the Telecom industry as a Planning and Validation engineer for network layer team in the ambitious, pan-India 4G project of Reliance Industries. Followed by working as a Customer Solution Engineer in the fast growing, multinational organization of Akamai Technologies with major focus on cloud acceleration, web security, digital business marketing and technical consulting for the B2B SMB customers. - Responsible for end-to-end technical support for the customers including onboarding and post-sales support - Experience of efficient handling of a vast portfolio of customers across different geographies (NA, EMEA, APAC) - Ability to work with multiple sales representatives, under highly stressed. unplanned and demanding situations and meet the project deadlines with proven customer satisfaction - Expertise in understanding the customer's IT infrastructure, their application functionality and their requirements and working with multiple teams to be able to deliver complex solutions - Volunteered in numerous knowledge-sharing sessions with the new hires and partner organizations and other similar initiatives - Knack of learning new things and helping out customers with their problems in the dynamic Internet space - Excellent communication, interpersonal and presentation skills Specialties: - Internet technologies and CDNs (HTTP, SSL, DNS, TCP, IPv4/v6) - Web Security and Performance - Client Interfacing (NA, EMEA, APAC) - People Management - Knowledge Sharing - Project Management