Antonio Brugnollo Email & Phone Number | •Multi-task experience up to 22 dedicated years working as a field service engineer as well as providing management abilities to after-sales operation. •Engagement on technical experience to work through technologies within distinctive segments of industries such as biomedical and analytical instruments (biotechnologies). •Dedicated hands-on and leadership to coordinate services engineers to support the Brazilian market as well as LATAM. Experience compliance rules and controlled environments due to quality control regulations inside of segments like medical institutions, pharmaceutical companies, lab facilities, and inside of production areas like mechanical industries. •Proven success record in key customers and commercial relationships, detail-oriented service attitude, get involved in strategic projects into service department with commercial and applications purposes, always working to achieve a winning team attitude, and solving customer issues to improve service and customer satisfaction. Responsible to increase service satisfaction as well as contract achievements to reduce the downtime of instruments and improve customer satisfaction. Able to optimize the labor time and reduce the direct costs involved with the service support workflow.

Antonio Brugnollo

•Multi-task experience up to 22 dedicated years working as a field service engineer as well as provi...
São Paulo, São Paulo, Brazil

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Antonio Brugnollo’s Email abrugnollo@illumina.com

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Antonio Brugnollo’s Location São Paulo, São Paulo, Brazil

Antonio Brugnollo’s Current Industry Illumina

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Staff Field Service Engineer at Illumina (CPSST TEAM) - Illumina Trainer Certified.

2014-08-01 00:00:00 - Present

Sr. Field Service Engineer and Application

2012-04-01 00:00:00 - 2014-05-01 00:00:00

Field Service Engineer - LCMSMS, Ion Traps, Micro Tof Q and HPLCs.

2011-09-01 00:00:00 - 2012-05-01 00:00:00

Field Service Engineer for DNA Sequencers and Real Time PCR

2001-06-01 00:00:00 - 2010-12-01 00:00:00

Senior Field Service Engineer (LCMSMS and MALDI TOFTOF)

2001-06-01 00:00:00 - 2010-12-01 00:00:00

Mass Spectrometry Service Supervisor and Senior Service Engineer

2007-01-01 00:00:00 - 2010-12-01 00:00:00

Service Coordinator & Customer Support (Medical Devices).

1999-01-01 00:00:00 - 2001-06-01 00:00:00

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Antonio Brugnollo is a •Multi-task experience up to 22 dedicated years working as a field service engineer as well as providing management abilities to after-sales operation. •Engagement on technical experience to work through technologies within distinctive segments of industries such as biomedical and analytical instruments (biotechnologies). •Dedicated hands-on and leadership to coordinate services engineers to support the Brazilian market as well as LATAM. Experience compliance rules and controlled environments due to quality control regulations inside of segments like medical institutions, pharmaceutical companies, lab facilities, and inside of production areas like mechanical industries. •Proven success record in key customers and commercial relationships, detail-oriented service attitude, get involved in strategic projects into service department with commercial and applications purposes, always working to achieve a winning team attitude, and solving customer issues to improve service and customer satisfaction. Responsible to increase service satisfaction as well as contract achievements to reduce the downtime of instruments and improve customer satisfaction. Able to optimize the labor time and reduce the direct costs involved with the service support workflow.

Antonio Brugnollo has prior
experience in the following industries:
Helmut Fischer Do Brasil | Bruker Daltonics | Life Technologies | Applied Biosystems And Life Technologies | Applied Biosystems And Mds Sciex | Biosensor Industria E Comercio

Antonio Brugnollo has the following professional experience:
Illumina | Helmut Fischer Do Brasil | Bruker Daltonics | Life Technologies | Applied Biosystems And Life Technologies | Applied Biosystems And Mds Sciex | Biosensor Industria E Comercio