Ann Thomas Email & Phone Number | Currently working as a Consultant Project Lead at Network International, the largest payment processor and acquirer in the Middle East and Africa region, with over 21 years of experience in the payments industry. My core competencies include managing application onboarding, card operations, process optimization, card stock management, automation, project and risk management. I have successfully led, mentored, and supervised a team of 25 account fulfilment officers, managing the relationships with key banking and financial institutional clients, and ensuring the highest service quality standards. I have also designed and deployed RPA modules for automating various card operations processes, resulting in increased efficiency, accuracy, and customer satisfaction. In addition, I have planned, deployed, and tracked critical RPA and migration projects, overseeing the migration of over one million credit cards from obsolete to newer platforms. I have received multiple awards and recognition from Network International and its clients for my excellent interpersonal skills, customer service excellence, and innovation. I am passionate about delivering solutions that meet the needs and expectations of my customers, and that enhance the performance and profitability of my company. I am always eager to learn new skills and technologies, and to apply my knowledge and versatility to a range of problem-solving activities. I am a team player and a leader, who believes in collaborating with my colleagues, stakeholders, and partners to achieve difficult targets and to delight my customers.

Ann Thomas

Currently working as a Consultant Project Lead at Network International, the largest payment proces...
Dubai, Dubai, United Arab Emirates

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Ann Thomas’s Email annt@network.ae

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Ann Thomas’s Location Dubai, Dubai, United Arab Emirates

Ann Thomas’s Current Industry Network International

Ann Thomas’s Prior Industry Emirates Nbd

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Work Experience

Network International

Consultant Project Lead

2023-07-01 00:00:00 - Present

Emirates Nbd

Assistant Manager, Project Co-Ordinator, Client Service Delivery

2008-01-01 00:00:00 - 2011-01-01 00:00:00

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No Skills Available

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FAQ About Ann Thomas

Ann Thomas is located at
Dubai, Dubai, United Arab Emirates

Ann Thomas is a Currently working as a Consultant Project Lead at Network International, the largest payment processor and acquirer in the Middle East and Africa region, with over 21 years of experience in the payments industry. My core competencies include managing application onboarding, card operations, process optimization, card stock management, automation, project and risk management. I have successfully led, mentored, and supervised a team of 25 account fulfilment officers, managing the relationships with key banking and financial institutional clients, and ensuring the highest service quality standards. I have also designed and deployed RPA modules for automating various card operations processes, resulting in increased efficiency, accuracy, and customer satisfaction. In addition, I have planned, deployed, and tracked critical RPA and migration projects, overseeing the migration of over one million credit cards from obsolete to newer platforms. I have received multiple awards and recognition from Network International and its clients for my excellent interpersonal skills, customer service excellence, and innovation. I am passionate about delivering solutions that meet the needs and expectations of my customers, and that enhance the performance and profitability of my company. I am always eager to learn new skills and technologies, and to apply my knowledge and versatility to a range of problem-solving activities. I am a team player and a leader, who believes in collaborating with my colleagues, stakeholders, and partners to achieve difficult targets and to delight my customers.