Ankur Gupta

Ankur Gupta

Engineering Manager at Genesys
Vancouver, British Columbia, Canada

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Work Experience

Genesys

Software Engineering Manager

2023-07-01 - Present

Parsable

Senior Software Engineer

2020-03-01 - Present

SEDNA Systems

Senior Software Engineer

2019-11-01 - 2020-03-01

Mindstrong

Senior Software Engineer

2017-12-01 - 2019-11-01

Samsung Electronics America

Staff Software Engineer

2016-07-01 - 2017-12-01

mSpot

Senior Software Engineer

2012-12-01 - 2014-01-01

Informatica

Software Engineer

2012-01-01 - 2012-12-01

IBM

Software Developer Intern

2011-05-01 - 2011-12-01

Infosys Technologies Limited

Software Engineer

2008-08-01 - 2010-07-01

Sun Imports Pvt Ltd

SOFTWARE DEVELOPER INTERN

2007-06-01 - 2008-05-01

Skills

web hosting call center software cloud contact center customer experience software contact center as a service customer selfservice workforce engagement management workforce planning enterprise call center outbound call center services digital customer engagement conversational ai chatbots automated routing web messaging sms messaging ivr selfservice

Languages

English German Spanish French Italian Chinese Japanese Portuguese Russian