Ankur Bhatnagar Email & Phone Number | •19+ years of rich experience as Global Operating Executive, with deep domain knowledge of Retail Banking, Ecommerce, Insurance (P&C), Financial services &Telecom, have developed rich experience in building strong client relationships and managing large operations for teams across multiple geographies to achieve a strong understanding of client, people, P&L management, Revenue & Cost • Leading Onsite Reengineering & Transformational Business Improvement Projects. A Certified Six Sigma Green Belt with motivational management style and reputation for building and retaining highly motivated teams •Skilled in multiple stakeholder management, effective & timely execution of all project milestones, documentation and execution •Successful at building high-performance teams and leading service organizations, skilled at establishing ops excellence within culturally diverse environments, translating conceptual models into specific growth strategies, cross-skilling and planning/executing multi-faceted strategies to improve revenues and reduce costs •Experience in CRM management through Omni channels like Voice, Emails,Chat,SMS, back office, blended with integration of Analytics and Delivery excellence as well as new contact center Management Specialties: •Consumer Banking, Contact center management (Voice & Massaging), Email servicing, Payment processes, Policy Admin (P&C Insurance), Lending ,Personal Loans,Cash Management,Billing,Receivables & Collections, Delivery Management & Project Management, Middle Office Operations, Hiring, Transitions and Re-Engineering  Customer Success  Business Insights  Organizational Skills  Key Performance Indicators  Service Level Agreements  Financial Services  Strategic Thinking  Problem Solving  Conflict Management

Ankur Bhatnagar

•19+ years of rich experience as Global Operating Executive, with deep domain knowledge of Retail Ba...
Bengaluru, Bengaluru, India

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Ankur Bhatnagar’s Email ankur.bhatnagar@goldmansachs.com

Ankur Bhatnagar’s Phone Numbers +1 770-663-****

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Ankur Bhatnagar’s Location Bengaluru, Bengaluru, India

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Ankur Bhatnagar’s Prior Industry 7 Ai | Genpact

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Work Experience

Goldman Sachs

Delivery Leader

Present

7 Ai

Service Delivery Leader-Head Of Program

2017-03-01 00:00:00 - 2020-04-01 00:00:00

Genpact

Senior Manager

2007-10-01 00:00:00 - 2017-03-01 00:00:00

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FAQ About Ankur Bhatnagar

Ankur Bhatnagar is located at
Bengaluru, Bengaluru, India

Ankur Bhatnagar is a •19+ years of rich experience as Global Operating Executive, with deep domain knowledge of Retail Banking, Ecommerce, Insurance (P&C), Financial services &Telecom, have developed rich experience in building strong client relationships and managing large operations for teams across multiple geographies to achieve a strong understanding of client, people, P&L management, Revenue & Cost • Leading Onsite Reengineering & Transformational Business Improvement Projects. A Certified Six Sigma Green Belt with motivational management style and reputation for building and retaining highly motivated teams •Skilled in multiple stakeholder management, effective & timely execution of all project milestones, documentation and execution •Successful at building high-performance teams and leading service organizations, skilled at establishing ops excellence within culturally diverse environments, translating conceptual models into specific growth strategies, cross-skilling and planning/executing multi-faceted strategies to improve revenues and reduce costs •Experience in CRM management through Omni channels like Voice, Emails,Chat,SMS, back office, blended with integration of Analytics and Delivery excellence as well as new contact center Management Specialties: •Consumer Banking, Contact center management (Voice & Massaging), Email servicing, Payment processes, Policy Admin (P&C Insurance), Lending ,Personal Loans,Cash Management,Billing,Receivables & Collections, Delivery Management & Project Management, Middle Office Operations, Hiring, Transitions and Re-Engineering  Customer Success  Business Insights  Organizational Skills  Key Performance Indicators  Service Level Agreements  Financial Services  Strategic Thinking  Problem Solving  Conflict Management