Anita Jackson Email & Phone Number | Critical thinker, ethical team leader and member. Well-liked business and community member enthusiastic and always upbeat, or looking for a reason to be! Project management. Vendor and Customer Relations. Manual Invoice Auditing. TEM/Telecom Expense Management, Contract Implementation, Help Desk Support. First point of contact: Equipment vendors, Service providers, employees, Liaison for property managers and vendors. Reduced annual telecom spend by ~400,000 + year over year with MAA. Software Testing, Contract Audits and SOX Compliance: Created detailed testing for software upgrades and core processes, extensive contract audits resulted in ~1 million in vendor credits & year over year billing corrections, completed all SOX compliance testing and documentation on schedule with no gaps. No penalties incurred for the department of Business Systems Development. Helpdesk support and customer communications: CSR for high end telecom expense management (TEM) software application. Cited by largest customer, a major banking institution, as being instrumental in saving the account from accepting a competitive bid from another TEM vendor. Telecom Management: Hired to reduce the operating expenses of 56 nationwide hotel properties. Intense manual audit of all telecom related invoices, collaboration with third party vendors, disconnect of unused circuits and contract negotiation resulted in a 650,000 reduction in telecom expenses over a two year period. Customer Service and Sales Support: Provided outstanding data and voice network implementation in account team environment to world-wide shipping and transportation company based in Memphis TN resulting in the prestigious Vendor Recognition Award by the company. Volunteer/Community Engagement: Overton Park Shell Volunteer/Coordinator, Soulsville/STAX, Blues Foundation, Memphis Music Hall of Fame, SCS Teacher’s Assistant, Booster Club, Parents in Education, School Fund-Raising, Americorps Hospitality, Emergency Management Assistance Specialties: Telecom Administration High-end customer support/customer service utilizing various software programs Critical thinking Inventory Database maintenance. Order implementation/tracking Customer retention. Telecom invoice audits Contract audits Telecom expense management Establish loyalty Excellent verbal and written communications Problem resolution Inter-department/company liaison excellence Sales support Volunteer recruitment Database compilation Policy and Procedure documentation SOX compliance Telecom circuit implementation Software testing/documentation

Anita Jackson

Critical thinker, ethical team leader and member. Well-liked business and community member enthusias...
Memphis, Tennessee, United States

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Anita Jackson’s Email anita.jackson@wthitv.com

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Anita Jackson’s Location Memphis, Tennessee, United States

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Anita Jackson’s Prior Industry Crye Leike Realtors | Vatic Outsourcing | Fedex Services | Mid America Apartments

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Work Experience

Crye Leike Realtors

Self Employed

2023-01-01 00:00:00 - 2023-08-01 00:00:00

Vatic Outsourcing

Sr. Managed Services Specialest

2020-10-01 00:00:00 - 2022-07-01 00:00:00

Fedex Services

Project Manager

2020-03-01 00:00:00 - 2020-10-01 00:00:00

Mid America Apartments

Telecom Administrator

2012-01-01 00:00:00 - 2019-10-01 00:00:00

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FAQ About Anita Jackson

Anita Jackson is located at
Memphis, Tennessee, United States

Anita Jackson is a Critical thinker, ethical team leader and member. Well-liked business and community member enthusiastic and always upbeat, or looking for a reason to be! Project management. Vendor and Customer Relations. Manual Invoice Auditing. TEM/Telecom Expense Management, Contract Implementation, Help Desk Support. First point of contact: Equipment vendors, Service providers, employees, Liaison for property managers and vendors. Reduced annual telecom spend by ~400,000 + year over year with MAA. Software Testing, Contract Audits and SOX Compliance: Created detailed testing for software upgrades and core processes, extensive contract audits resulted in ~1 million in vendor credits & year over year billing corrections, completed all SOX compliance testing and documentation on schedule with no gaps. No penalties incurred for the department of Business Systems Development. Helpdesk support and customer communications: CSR for high end telecom expense management (TEM) software application. Cited by largest customer, a major banking institution, as being instrumental in saving the account from accepting a competitive bid from another TEM vendor. Telecom Management: Hired to reduce the operating expenses of 56 nationwide hotel properties. Intense manual audit of all telecom related invoices, collaboration with third party vendors, disconnect of unused circuits and contract negotiation resulted in a 650,000 reduction in telecom expenses over a two year period. Customer Service and Sales Support: Provided outstanding data and voice network implementation in account team environment to world-wide shipping and transportation company based in Memphis TN resulting in the prestigious Vendor Recognition Award by the company. Volunteer/Community Engagement: Overton Park Shell Volunteer/Coordinator, Soulsville/STAX, Blues Foundation, Memphis Music Hall of Fame, SCS Teacher’s Assistant, Booster Club, Parents in Education, School Fund-Raising, Americorps Hospitality, Emergency Management Assistance Specialties: Telecom Administration High-end customer support/customer service utilizing various software programs Critical thinking Inventory Database maintenance. Order implementation/tracking Customer retention. Telecom invoice audits Contract audits Telecom expense management Establish loyalty Excellent verbal and written communications Problem resolution Inter-department/company liaison excellence Sales support Volunteer recruitment Database compilation Policy and Procedure documentation SOX compliance Telecom circuit implementation Software testing/documentation