Anis Ariffin Email & Phone Number | In my professional journey, I have taken on various roles that demonstrate my adaptability and commitment to excellence. During my tenure as a Customer Service Professional at Telekom Malaysia, I effectively managed a substantial call volume, consistently achieving a First Call Resolution rate between 87% and 90%. My dedication to ensuring customer satisfaction is evident through my impressive monthly TNPS rating of 80%. My academic background includes a Bachelor of Applied Science in Mathematical Modeling from Universiti Sains Malaysia, Penang. Throughout my university years, I gained proficiency in mathematical software such as Mathematica and MATLAB. My Final Year Project on Curve Fitting, where I extensively utilized Mathematica, earned a grade of A-. I also have foundational knowledge in C++, R (statistical software) and Python. Beyond academics and professional work, I have actively engaged in extracurricular activities. I served as a Student Buddy for the Japanese Cultural Centre at USM, participating in various Japanese cultural events and promoting cross-cultural connections. In my first year, I assumed the role of EXCO Assistant (committee) for Persatuan Seni Silat Cekak Malaysia (PSSCM) USM, showcasing my leadership and cultural appreciation. Currently, I am part of Lenovo as a Service Control Desk Representative, where I manage vendors across multiple regions, prepare daily performance reports, conduct audits to enhance productivity, and oversee stakeholder reviews. Prior to this, I joined Malayan Banking Berhad through the Relationship Manager Development Program, delivering premier banking services and nurturing client relationships. In essence, I bring a unique blend of technical proficiency, dedication to customer satisfaction, and a passion for learning and cultural exchange to any professional endeavor. My experience in customer service, banking, and vendor management, coupled with my academic grounding in mathematical modeling, positions me as a highly adaptable and capable professional ready to tackle challenges and forge lasting relationships in any role I undertake.

Anis Ariffin

In my professional journey, I have taken on various roles that demonstrate my adaptability and commi...
Malacca, Malacca, Malaysia

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Anis Ariffin’s Email anisa@lenovo.com

Anis Ariffin’s Phone Numbers

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Anis Ariffin’s Location Malacca, Malacca, Malaysia

Anis Ariffin’s Current Industry

Anis Ariffin’s Prior Industry Maybank | Telekom | Zebra Technologies | Kementerian Pendidikan

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Work Experience

Lenovo

Cap Centre of Excellence, Scd Representative

Present

Maybank

Relationship Manager Development Program (Rmdp14)

2021-10-01 00:00:00 - 2022-02-01 00:00:00

Telekom

Customer Service Specialist

2020-02-01 00:00:00 - 2021-09-01 00:00:00

Zebra Technologies

Internship

2018-06-01 00:00:00 - 2018-09-01 00:00:00

Kementerian Pendidikan

Substitute Teacher

2015-06-01 00:00:00 - 2015-06-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Anis Ariffin

Anis Ariffin is located at
Malacca, Malacca, Malaysia

Anis Ariffin is a In my professional journey, I have taken on various roles that demonstrate my adaptability and commitment to excellence. During my tenure as a Customer Service Professional at Telekom Malaysia, I effectively managed a substantial call volume, consistently achieving a First Call Resolution rate between 87% and 90%. My dedication to ensuring customer satisfaction is evident through my impressive monthly TNPS rating of 80%. My academic background includes a Bachelor of Applied Science in Mathematical Modeling from Universiti Sains Malaysia, Penang. Throughout my university years, I gained proficiency in mathematical software such as Mathematica and MATLAB. My Final Year Project on Curve Fitting, where I extensively utilized Mathematica, earned a grade of A-. I also have foundational knowledge in C++, R (statistical software) and Python. Beyond academics and professional work, I have actively engaged in extracurricular activities. I served as a Student Buddy for the Japanese Cultural Centre at USM, participating in various Japanese cultural events and promoting cross-cultural connections. In my first year, I assumed the role of EXCO Assistant (committee) for Persatuan Seni Silat Cekak Malaysia (PSSCM) USM, showcasing my leadership and cultural appreciation. Currently, I am part of Lenovo as a Service Control Desk Representative, where I manage vendors across multiple regions, prepare daily performance reports, conduct audits to enhance productivity, and oversee stakeholder reviews. Prior to this, I joined Malayan Banking Berhad through the Relationship Manager Development Program, delivering premier banking services and nurturing client relationships. In essence, I bring a unique blend of technical proficiency, dedication to customer satisfaction, and a passion for learning and cultural exchange to any professional endeavor. My experience in customer service, banking, and vendor management, coupled with my academic grounding in mathematical modeling, positions me as a highly adaptable and capable professional ready to tackle challenges and forge lasting relationships in any role I undertake.