Anil Peter Email & Phone Number | I have 20+ years of experience in BPO, Fintech, Telecom, Leisure Hospitality & Manufacturing. BPO - Training & Quality Management, Service Excellence, Transition Management, Strategy Partnership Fintech - Customer Experience (Net Promoter Score), Quality Assurance, Training & Development, Consumer Insights, Cross Functional Projects, Agency Management. Telecom - Zonal Operations, Retail Management ( P&L), Customer Life cycle Management, C-SAT scores Team Management, Agency Management, Loyalty Programs, Process Audits, Leisure Hospitality- Sales Management, Collections, Logistics and Inventory Control Manufacturing - Product Profitability, Inventory Control, Budgeting & Reporting.

Anil Peter

I have 20+ years of experience in BPO, Fintech, Telecom, Leisure Hospitality & Manufacturing. BPO -...
India

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Anil Peter’s Location India

Anil Peter’s Current Industry Concentrix

Anil Peter’s Prior Industry Vodafone M Pesa | Vodafone | Bharti Airtel | Sterling Holiday Resorts | Dunlop

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Group Leader - Training & Quality

2019-12-01 00:00:00 - Present

Head - Training & Quality

2012-04-01 00:00:00 - 2019-12-01 00:00:00

Manager - Quality

2009-01-01 00:00:00 - 2012-03-01 00:00:00

Sr. Executive - Zonal CS Operations

2002-01-01 00:00:00 - 2005-01-01 00:00:00

Sr. Asst. Manager - Customer Services

1996-06-01 00:00:00 - 2000-05-01 00:00:00

Assistant Manager – Commercial

1993-10-01 00:00:00 - 1996-05-01 00:00:00

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Anil Peter is a I have 20+ years of experience in BPO, Fintech, Telecom, Leisure Hospitality & Manufacturing. BPO - Training & Quality Management, Service Excellence, Transition Management, Strategy Partnership Fintech - Customer Experience (Net Promoter Score), Quality Assurance, Training & Development, Consumer Insights, Cross Functional Projects, Agency Management. Telecom - Zonal Operations, Retail Management ( P&L), Customer Life cycle Management, C-SAT scores Team Management, Agency Management, Loyalty Programs, Process Audits, Leisure Hospitality- Sales Management, Collections, Logistics and Inventory Control Manufacturing - Product Profitability, Inventory Control, Budgeting & Reporting.